Customer Testimonials
Phenomenal customer service and expertise!
The team was very helpful and knowledgeable. Several members offered their advice and shared some of their experiences which helped my wife and me make a decision on which mountain bikes would be a good fit for us as well as helped us purchase some gear that we needed as well. Overall great experience with a very friendly and knowledgeable team.
Thomas was very kind and helpful. Unfortunately I’m returning the product.
Everything was great!
friendly staff did a good service on my bike
Very friendly and fast service. Very courteous
The manager was very helpful.
Very helpful, knowledgeable and friendly staff. Prices were pretty competitive with REI, which was my original go-to place for bike service and parts.
Great friendly customer service.
From the moment we walked in to the store, we saw were helped. My teen son didn’t know how to communicate what he wanted to do with his old BMX bike. They figured out exactly what he wanted, gave me an estimate for parts and service, and immediately went to work on his bike. Prices were very reasonable and they were clearly experts.
Alver is great and very helpful. Mostly confused with why you say this store in in Prosper. It's not. Very weird.
Not expensive and fast service
Always friendly and knowledgeable staff without feeling pressured
The service at Bike Mart is top notch! The staff is personable and professional! The store itself is neat, orderly and the bikes/equipment and overall presentation is inviting, tempting and high quality!! You can't go wrong if you want a new bike of any kind, you or old or you need a tune up or repair.
Very Satisfied Customer,
First name removed B
Plano, TX
Great service and price
Very friendly and helpful service department.
Great service! Great product. Knowledgeable about, yes, bikes! Especially for those who compete!
Staff are friendly and knowledgeable.
Great
Great customer service
Your customer service is what makes you stand out. Your reps know everything about those bikes and can answer any questions. They are what make me buy from you guys. We have only been in Texas for a year and a half and already bought four bikes from you guys… two yesterday for our kids and two for us.
Honest, convenient and good work
Helpful staff and close location.
Solid good product with great customer service!
Excelente
Great help. Found exactly what I was looking for.
Great service and people.
Great service even though the staff was super busy
Brian was great and explained a lot of info about the bikes my son was looking at it.
The staff were extremely helpful and kind.