Customer Testimonials
got my bike fixed incredibly fast and the staff was very friendly!!
Andy was great, left my bike for a day, called me when it was done, and explained well what was wrong and what the fix was. Thank you.
Had a bike fixed. Very fast and super nice! Reasonable procednasnwell
Amazing service and selection. My go-to.
Courteous and great service
Wonderful customer service!!
Alver was just great. Friendly, professional, and knowledgeable.
Very helpful and quick
Fantastic employees
The staff is so friendly and helpful
Everything wente very well with my basic service (and it was finished early). Great Service
Brian was very helpful and super nice. I am very happy the new store is close to riders north of DFW.
Helpful staff. Very friendly.
Selection and expertise.
Everyone is so nice and personable.
David and the whole crew are always available and willing to go above and beyond to help.
Excellent service, staff very nice and helpful…..!!!!!
The service people are very helpful! They always go above and beyond what we expect when we are there.
Great service
Very friendly staff.
David W the sales rep was excellent
Great salesman. No pressure and willing to show us any bike that interested us. We ended up buying 2 bikes!! We are loving the new rides!
Friendly and they remember your name.
The facility is amazing, the staff is knowledgeable and helpful; fully attentive to customer's feedback and maximizing experience.
Excellent Service
My shopping experience at your Prosper location was a great one. Victoria was extremely helpful in selecting my new gravel bike and was very thorough in ensuring all my questions and needs were addressed. Also had the pleasure of working with David during my bike fitting and adjustment to the bike. He was very knowledgeable and was able to provide a lot of suggestions on the bike adjustment. I plan to join one of his group lead gravel rides soon. Thank you Bike Mart for the great experience.
Great customer service. Clean and organized store. Knowledgeable staff.
Thanks
I bought a mobile phone holder and the sale agent helped me install it into my bike as well.
Service was outstanding. They had my tire repaired in about 20 minutes.