Customer Testimonials
BIKES, ACCESSORIES, HELMETS, STAFF SERVICE
My first time visiting BM was a good experience. Todd & Alver were great, giving me an informative overview of the variety of bikes for sale and the many services available to maintain their performance. Now thinking about upgrading my old diamond back. Thanks guys!
To start things off I walked in to the new location in little elm with a question that was silly, but feather interesting. I had just gotten a new bmx bike that the tires said they had a specific weight limit. They employees seemed confused at first as well but helped me out while they were solving the problem! I ended up getting some new tires some ODI ends aswell as fixing my handle bars and having said tires installed. 10/10 quick and effortless service big shoutout to the bike mart team!!
Service has been really well. Overall good experience with no complaints.
Fast friendly knowledgeable staff.
Very friendly and knowledgeable staff. They all went the extra mile to help me set my Grandchildren up properly for biking. I highly recommend them for all your biking needs.
customer service is excellent
I was about to hit a local trail and right before dropping in, my chain broke. I drove over to the Prosper location and they fixed me up in less than 10 minutes. It’s nice having a bike shop so close and who do solid work. Thanks RBM!!!
Good customer service and good quality of bikes.
Client Service is very helpful
My Bike was returned to me a lot quicker than expected and you can tell it was a quality fix
Service was outstanding. They had my tire repaired in about 20 minutes.
got my bike fixed incredibly fast and the staff was very friendly!!
Andy was great, left my bike for a day, called me when it was done, and explained well what was wrong and what the fix was. Thank you.
Had a bike fixed. Very fast and super nice! Reasonable procednasnwell
Amazing service and selection. My go-to.
Courteous and great service
Wonderful customer service!!
Alver was just great. Friendly, professional, and knowledgeable.
Very helpful and quick
Fantastic employees
The staff is so friendly and helpful
Everything wente very well with my basic service (and it was finished early). Great Service
Brian was very helpful and super nice. I am very happy the new store is close to riders north of DFW.
Helpful staff. Very friendly.
Selection and expertise.
Everyone is so nice and personable.
David and the whole crew are always available and willing to go above and beyond to help.
Excellent service, staff very nice and helpful…..!!!!!
Extremely friendly employees and fast bike assembly