Customer Testimonials
Great customer service. Tom was great. The place to go if you have a bike. 5 stars.
The service crew have been super friendly, informative and helpful.
everything
You guys had exactly what I was looking for and Colton was able to explain which product I should choose.
Thanks team Prosper and Colton for your expertise and customer service.
Making my life on the bike easier.
IR
Great service, great people, great product
Great customer service
Friendly staff
Knowledgeable staff
Feels like I can walk in with almost any request
Great service.
Very friendly And helpful sales rep.
Everything
.kjk
The personnel are fantastic!!! Very well informed on the products, patient with the patrons, helpful, and extremely friendly.
Customer service and repair desk was great!
Thank you
Appreciate it
Loved the service and helpfulness when deciding on what to buy!
Complete and on time as promised.
Great team at Bike Mart in Prosper! Excellent workmanship and friendly service!
Service was terrific! Bike fixed properly and quickly despite lack of recent care.
Very friendly and helpful staff.
Purchasing the bike was very easy - salesperson Cameron was extremely helpful, explaining special offers. My daughter picked up the bike and they helped her load it into the car and gave her a tuneup special free of charge. We overall were extremely pleased with the Trek product and the purchase of the bike.
Everyone in the store has been extremely helpful every time I've gone in. From questions answered and recommendations made, to helping diagnose issues, Bike Mart is my go to for bicycle related stuff and should be everyones.
Everyone is so helpful and friendly
The team was very helpful, very responsive, and got the job done quickly and professionally. Would highly recommend.
Its so easy. This is the 3rd kids bike Ive bought from Bikemart and each time I just place order online and pick up soon after. It really cant get any easier.
Services was fantastic, had a tune up on a bike.
Excellent knowledge of their product
Knowledgeable and friendly staff
I had a scheduled appointment to update firmware and dropper post problems. This service department is very efficient. They updated firmware and educated me on my dropper post. I was out of there in 15 minutes. Job well done service department.
Everyone was great! Ardi took great care of my bike.
Always honest about price and diagnosis of problem. I won’t go anywhere else and recommend you to all I know who need a bike or repair.