Customer Testimonials
Good quality bikes and very good service!!!!!
Friendly and timely service
You had many from which to choose, your salesperson was very kind and helpful. He was patient and encouraging. The store was clean. I will most likely buy another bicycle there soon.
The professionalism and expertise of bike Mark prosper is impeccable
Colton Hopper is Richardson Bike Mart, I have known Colton for several years and his professionalism, people skills, and extraordinary understanding of the biking community set him apart from all others. My recent experience is yet another example, my new purchase bike after riding on several tours lacked "climbing" gears. Colton researched and made a cost-effective recommendation and within 4 days, which included a special order, the bike was ready for pickup, WOW!
Superior customer service. Best of the best in DFW. They have everything. Excellent
Very high quality products. Extremely congenial staff. Fair pricing when it comes to service needs. When our e-bike had an unusual problem, they worked directly with the manufacturer to solve the problem and gave me very generous pricing in the end.
Outstanding customer service.
Fast service.(repair)
Very good products and great service from the guys inthe shop!
Great service and knowledgeable staff!
the location, products, and services.
Used bikes are not so expensive
Outstanding service and product … If you really need to trust and find anything about your bike… this is the place of come ..!!, , thanks Bike Mart …. You are always the best place to come !!
polite and protectiveness making sugestion
Every thing you could possibly want for your bicycle and amazing service
Very knowledgeable service and quick to complete the tune-up.
Alver was very attentive and helpful with my bike problems. It's people like Alver you need to use as a yardstick to measure others. Because of Alver I will return and recommend Bike Mart to my biking friends.
Great customer service
Na
Prompt
Friendly & helpful staff. Bike was ready when promised & they did a great job!
New tires in my son’s box bike. Great service - very happy and thank you.
Employees are Very nice and knowledge about the products
Colton accommodated me well and resolved a problem with the FREEZE20 onlibevorder code.
Great Service! We love Bike Mart
Great customer service, quality work, and on-time delivery.
Top of the line Products with GREAT customer service. I will be returning for more once my kids outgrow their current bikes. Thanks, Brian, for all the help and quick turnaround!!
Took my son’s e-bike in for a front tire tube replace. It was done within an hour. Great service! Friendly staff.

Friendly, knowledgeable staff. Go beyond expectations.