Customer Testimonials
Customer service was great
Friendly, informative and prompt service. Thank you
The service and turn around is excellent. Thanks to all the team who works here!
Very professional, knowledgeable and friendly.
Thanks Albert, Andy and Chase.
Service is always great and above average for helping customers.
Always knowledgeable and friendly staff. Best place to get bikes/parts in DFW!
The gentleman who helped me at the 380 location near 423 was fantastic. I forgot his name but he has ties to Florida and we spoke about that. He helped me replace a broken brake lever on my son's bike and he was very pleasant. Thank you!
Product and customer service was great!
Knowledgeable and friendly staff. Makes a difference for those of us who just need a decent pair of cycling shorts for spin class and not a $200 pair of bib shorts
Always honest about price and diagnosis of problem. I won’t go anywhere else and recommend you to all I know who need a bike or repair.
Great customer service. Tom was great. The place to go if you have a bike. 5 stars.
The service crew have been super friendly, informative and helpful.
everything
You guys had exactly what I was looking for and Colton was able to explain which product I should choose.
Thanks team Prosper and Colton for your expertise and customer service.
Making my life on the bike easier.
IR
Great service, great people, great product
Great customer service
Friendly staff
Knowledgeable staff
Feels like I can walk in with almost any request
Great service.
Very friendly And helpful sales rep.
Everything
.kjk
The personnel are fantastic!!! Very well informed on the products, patient with the patrons, helpful, and extremely friendly.
Customer service and repair desk was great!
Thank you
Appreciate it
Loved the service and helpfulness when deciding on what to buy!
Complete and on time as promised.
Great team at Bike Mart in Prosper! Excellent workmanship and friendly service!
Service was terrific! Bike fixed properly and quickly despite lack of recent care.
Very friendly and helpful staff.
Purchasing the bike was very easy - salesperson Cameron was extremely helpful, explaining special offers. My daughter picked up the bike and they helped her load it into the car and gave her a tuneup special free of charge. We overall were extremely pleased with the Trek product and the purchase of the bike.
Excellent service