Customer Testimonials
Fantastic service!!
Team was friendly, professional, knowledgeable! Always able to offer options and look for the best choice for the customer!
I love the bikes indeed. And also I got a great service by Colton. I appreciate it! I will be back to your store definitely.
The staff goes out of their way to make sure you’re happy. I recently ordered a bike, and there was a slight delay that was due to weather. The staff apologized as if it was their fault. This is the third bike I’ve purchased from them and they have never disappointed me.
Steve in the servicing department is the man!
Service is always excellent
Great recommendations and a willingness to help with assembly. We were picking between two bikes and neither were in stock. You all ordered both bikes and had them assembled so we can pick between the two.
Steve did a great job!
Came in to have a free tuneup on my bike that I bought with them last year. Great service, fast and friendly. Wonderful place to do business I like supporting local businesses and I really enjoy Bike Mart. They always have what I need and a lot of great suggestions on how to get me out of a pickle.
Knowledgable and friendly staff
Very friendly and knowledgeable staff. I felt very at ease working through the issues that I was facing with my bike.
Great price on some clearance bikes.
I brought my son's bike in for service, and they quickly fixed it. They also honored the warranty on a bike bell I had purchased previously, replacing it free of charge when the old one stopped working.
Additionally, I bought a "new" used bike for my other child. The sales rep provided excellent customer service, helping me choose the right bike, pick out a few accessories—a bell and a kickstand—and remove the training wheels before I took it home.
I was very happy with my visit, as they took care of all my bike needs that day. The customer service was friendly and helpful throughout.
I was able to get in and out quickly.
Good customer experience
Always excellent. Good advice. Professional service.
Couldn’t be happier with the service
Cameron was great! He was very knowledgeable and patient with us.
Team was incredibly knowledgeable and timely with how they serviced my daughter’s bike.
Very nice and knowledgeable staff.
Very knowledgeable and friendly
They took great care of my bike, and some debris that limited my rear suspension and were able to remove due to the tight area. They also serviced and installed an upgraded part.
The employees are always so friendly and helpful. Their service department is great and very fast.
Andy is awesome - super helpful and fixed a long standing issue with my back wheel. Thank you!
Good work and good fair pricing. Got the part and did the replacement smooth and fair priced.
Excellent customer service. Cameron helped is picking the right bike for us.
Brian and the team were great! Really helped guide my son to make the right choice for him.
Great advice and service.
They are very professional and courteous.
Very good service. Knowledgeable support from staff.