Customer Testimonials
Everyone is so helpful and friendly
The team was very helpful, very responsive, and got the job done quickly and professionally. Would highly recommend.
Its so easy. This is the 3rd kids bike Ive bought from Bikemart and each time I just place order online and pick up soon after. It really cant get any easier.
Services was fantastic, had a tune up on a bike.
Excellent knowledge of their product
Knowledgeable and friendly staff
I had a scheduled appointment to update firmware and dropper post problems. This service department is very efficient. They updated firmware and educated me on my dropper post. I was out of there in 15 minutes. Job well done service department.
Everyone was great! Ardi took great care of my bike.
Simple and straight forward answers to my maintenance questions by Stephen at the service desk. Seems fair pricing and the location is convenient for me in The lake district of Little Elm.
I have 2 friends that just got new bikes and I will recommend Bike Mart to them for service.
Thanks
You guys went above and beyond to get a hire bike for my short trip to Dallas! Thanks
Staff was very helpful. I have bought 3 bikes from this location; they understood our needs and wants and made good recommendations.
There was a good selection of tires.
Very Personal and knowledgable and affordable
Cory was extremely helpful at assisting me with my mountain bike purchase. He helped set me up with all the gear I need and gave me real valuable tips on starting out. I’ll definitely be shopping at Bike Mart HollyHock for my bike needs. Thanks Cory!
Friendly as usual, and helped me getting things fixed and setup.
Great store! Wonderful staff! Friendly, knowledgeable and courteous!!
Very professional and great service. They have rebuilt my son’s MacFox and upgraded a the major mechanical parts.
Provide great service and very helpful.
Had what I needed n tech was super helpful
Extremely knowledgeable and friendly!
I had multiple people asking if I needed help.
Sales person was very helpful to help me decide what I needed to purchase.
I like walking into a store and seeing familiar people and they call you by name. When I bought my first bike, Blaise took his time and asked me what I wanted to do riding wise and got me the perfect bike…I paid way more than I planned but it was worth it and have since purchased two additional bike from him! His original store is gone and Colton has the same customer focused service that Blaise, who I now consider a friend, made me used to at Bike Mart.
They looked at my brand new bike which I bought it from online and did break adjustment on its disks , the person at the service desk went above and beyond explaining right way of use of the gears , and adjusted my seat per my hight all free of charge , I wanted to buy a jack stand for it online but I changed my mind and bought it from the store , nice place, nice crews .
Customer service is superior, as is the knowledge and professionalism of service staff.
The people that work here are great. They are always friendly and always helpful and knowledgeable. They also have a good selection of clothing, which is big around here with the weather changing every 5 minutes.
Cameron was very knowledgeable and helpful. He showed us several options and explained each one. This bike was a big jump from our granddaughter's current bike. It's just perfect, and she loves riding it. The added flashing red light makes me more at ease when she's riding.
Fast and friendly service with very reasonable costs
Quality products and selection, and exceptional customer services getting acquainted with all the options. Thanks Erin P!
Everyone in the store has been extremely helpful every time I've gone in. From questions answered and recommendations made, to helping diagnose issues, Bike Mart is my go to for bicycle related stuff and should be everyones.