- Phone: 972-707-7581
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Customer Testimonials
I bought a bike rack and Mark both installed the rack AND gave me instructions around how to best use it. He did a great job! I will be back!
Ease of dropping bike off to be serviced.
Excellent customer service, great products, great industry
Very helpful and quick turn around in bike repair
Great location, good service.
Love Kevin! He spent so much time evaluating & selecting the perfect bike for me, Name removed.
I’m in love with it & ride 20+ miles every weekend. The service team was also amazing on doing a great tune up on Gary Burke’s training bike. He’s a consistent first place winner for many years in France, Italy & Spain on the 21 day tours. He rides a Colnago bike in races & they are his sponsor. He owns 181 Cycling Team & has a team of mechanics, coaches & trainers & says he absolutely loves you guys!! From worldwide comparison, that’s an amazing credit to your store & employees!
Davis was patient and helpful with my new purchase. Much appreciated.
Very helpful and friendly staff!
Awesome customer service and availability of products. What more could you ask for from a LBS? Thank you!
Friendly and knowledgeable staff
Great quality equipment with a friendly staff!
Tyler in bike service walked me through what was going on with my bike and helped me understand my bike. He fixed my bike quickly, but still took time and care for the more tricky elements of the repair. I learned a lot and felt confident walking out of the shop ready to get back to biking.
So fair the actual product I got (new brake pads) have been a game changer! My bike is much safer, and I know I could stop on a dime if I needed to.
My bike was so well serviced that I doubt I will need repairs any time soon- but when I do, I’m coming back here!
Great selection & knowledgeable staff.
Mark was very knowledgeable and honest!
It's the best bike store and ship around. The folks who work there are top notch. Gracias!
Helpful and friendly
Very helpful indeed
Excellent customer service as always and the guys actually helped me find a product that was less expensive than what I had picked up because it wasn't what I needed. Love the fact that they don't try to upsale/oversale bc they know I'll be back for more!
Great helpful and attentive staff at this location.
good inventory to make selection; knowledgeable staff
excellent service
Everyone is at Preston Hollow BM is friendly and knowledgeable on the items I needed to add to my bike. And they installed my bike lights for me too! Thrilled to have a BM closer to my home!
After the initial break in period my new bike(s) were tuned up better than when they were purchased new. Tommy was quick and the whole processes was flawless.
Local. Kind. Low key. Sweet. Helpful.
Fantastic service knowledgeable staff!
I was satisfied with the price of my purchase and also the quality and care and concern shown to me by J.P. my service rep.
I ordered a GRX derailleur and a braze-on clamp adapter on Bikemart’s website. Bikemart was very helpful when there was a question about availability and the item arrived at their nearest store exactly when they said it would. Excellent service, many items in stock that are out elsewhere and clear and helpful communication.
Excellent bike service Dept. Good variety of brands
Great selection, friendly staff, convenient locations
Great folks, nice store, big selection.
The way service should be.