Customer Testimonials

Marc was great to work with, knowledgeable and helpful.

Friendly and knowledgeable staff

Pete was very knowledgeable and helpful. Got exactly what I needed with quick and friendly service.

Yes .. great service

Helpful and attentive staff, large selection of merchandise in a variety of sizes, items clearly displayed

I appreciated how friendly the store employees were.

The customer service was helpful, knowledgeable, and efficient. It is always nice to be able to get your questions answered and be directed to the right products to meet your needs in an efficient, professional, and friendly way -- and that's what I've consistently experienced at this store.

Great followup!

fRIENDLY, QUICK, KNOWLEDGEABLE

The service was great! The location on Lover's Lane is great!

Something change at this store

I have been a long customer for RBM

But service at the Campbell location was “Bike Elitist”

If you don’t look like a 140# and 300+ FTP you were neglected

Now I have experienced two pleasent welcoming to the store

First I was in need of air from a flat tire

Great service

Now Alex gave great customer service empathy to service it soon and bike came out as never had feeled it

Kudos for the team !

Leo Last name removed

Great service; pros who know bikes and cycling!

Friendly and knowledgeable people and a good selection of products.

Great staff, attentive and knowledgeable. Good selection of products.

Had what I was looking for at a fair price.

Great tech support to help me choose a bike computer.

Matthew was friendly and helpful.

Knowledgeable and friendly staff

Excellent service.

I’ve had my bike worked on here, white rock and Richardson locations. All have been great experience.
Appreciated being allowed to make an appointment to bring bike back so I could ride it for the week rather than leave it for that time.

Great service, friendly and knowledgeable staff

Knowledgeable staff. Super friendly and accommodating. We loved the experience!

Technician and salesperson weee both very helpful and answered my question
During and after purchase!

Nice people

staff are friendly and helpful. they know what items are carried in the store and where to find them. they were helpful in setting up and appointment for a tune-up.

Helpful and friendly staff.

Very knowledgeable and friendly staff, and a great selection of products.

Great products, relaxed customer service

For a smaller store excellent

Polite Staff. Awesome customer service. Nice selection of products!