Customer Testimonials

Friendly, knowledgeable staff that can always help to find the right item.

Great service! Great selection.

Great store!

I am very pleased with the bike I got last, the sales help, and the service people who did a Tune up on it earlier this week.

Staff was very helpful. Upgrades to my new bike were done well. I am happy with results

Great selection and friendly knowledgeable salespeople.

Very friendly and helpful staff

Your shop was recommended to me by another bike shop that was unable to service my bike. So on a whim I went to Bike Mart in Preston Hollow and spoke with the Service Technician Manager, Andrew Johnson. His ability to listen, address, and fix my problems regarding my bike were superior. I had an absolutely wonderful experience and will be using them as my shop for service, to include my family's bikes, and for any new product that I desire.

Thank you so very much for such an awesome experience. I highly recommend this bike shop for all product, service, repair, and customer support!

Friendly, knowledgeable staff.

excellent customer service! Tommy did an awesome job coordinating drop-off and pickup since I was passing thru town. Very knowledgeable and straight up.

I'll be back - also used their on-line shopping - worked great!

Everything!

Knowledgeable and helpful staff - Joe Howard.

Andrew was phenomenal, my bike is riding the beet it has ever rode. He knew exactly what was going one and fixed the issue at minimal cost. Excellent tech. He has earned my business for life.

I'm very happy with Trek Bike products. One of the reasons I went to your store. Also, my nephew spoke highly of your store. I have been treated honestly, and like a valuable customer. I like that the Staff has knowledge that helps me make the right decision about my bike upkeep, and improvement.

Great service and bikes look good as new!

Staff is extremely friendly and helpful. Helped get me set up with my new bike and get all the things I will need to enjoy it.

Joe Howard

The service team was very kind and attentive. They even tightened up some lose items on my bike I had no awareness of. Fast and good customer service. Will definitely use them as my neighborhood bike shop going forward.

Great service with a quick turnaround

The staff are experts and provided me with exceptional service. They tuned up my MTB and it performs perfectly.

Pete was awesome! Very welcoming, answered all our questions, and got me sorted with the info I needed.

Our salesperson, Davis, was extremely helpful, and he took care of everything we needed (e.g. bike, helmet, lock, water bottle holder, etc.). It was like one-stop shopping, which was very convenient. The selection was great, and there were many options available to us. The sale prices were good too.

Great service.
Friendly.
Explain technical issues.

Your people are nice and very knowledge on the products and services you offer.

Great workmanship. Friendly staff.

Always great service!

Great service. Very friendly.

Joe did an excellent job fitting me to my bike and ensuring I was comfortable. The service was excellent.

Thank you! Thank you! I had one opportunity while passing through Dallas to get some new cycling shoes for a race the next morning. Joe not only got me into a great pair of Specialized but set up with cleats and I was ready to go. I had a great rally ride the next day without any adjustments. I live outside Dallas but its well worth the travel into the metroplex to get the expertise and selection at Bike Mart.

The gentlemen t helped me did the appropriate toe clip and then changed them for me. Appreciate the help.