- Phone: 972-707-7581
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Customer Testimonials
Daniel made a huge effort to understand what my needs were at this point in my fitness journey and March those with the bikes offered, great experience!!
Service dept was great. They did the work quickly and professionally.
Friendly, professional, timely, reasonably priced
Our sales experience was great. It was a little frustrating at pickup when a rather stern man couldn’t find the bike.
The staff was so helpful. They assisted with me with outfitting two young riders that needed bikes and helmets. The guys were really patient with the little ones.
Staff are always friendly and helpful!
Muy buena atención
Always great customer service
Convenient location. Mark, my sales guy, was awesome.
Knowledgeable yet humble. Gracious in sharing there passion for all things cycling while not attempting to dominate you with sales ploys or pressure to buy. Ultimately leaving you empowered to make the best purchasing decisions that best fit your needs all while being armed with additional knowledge and confidence from friendly, welcoming interaction.
Very professional
Team is very knowledgeable and patient/will spend as much time as you need. Inventory selection always solid.
Great selection of products. Bike Mart always has what I need. Service is outstanding! Mark helps me, patiently answers all my questions, and is a joy to talk with about bikes. I recently learned how to change a flat tire with Elias and he was so kind and helpful. Bike Mart is the best!
Everyone in the store was friendly and ready to help
The associate was knowledgeable and professional…..and a nice guy too!
I was really impressed with the speed and quality of the service I received.
I wrote a review on Google, so I'll paste it here as well. My son's bicycle pedal kept falling out after self assembly. Called around and came across this company. I didn't think to get the guy's name but he was so kind and helpful. He fixed things that stuck out like a store thumb and didn't take long. Customer service was superb and the layout of the store is pretty nice. They have a lot of bicycles and accessories and I would for sure recommend them for all your bike needs
Good choices of products, and knowledgeable sales staff.
Wide selection
Prompt and helpful service.
We were impressed with the knowable staff and professionalism. Will definitely be a repeat customer!
Great selection of bikes and accessories. Friendly and knowledgeable staff.
Great service, knowledgeable sales team.
First time customer. I came in to replace a 12-speed chain that snapped during a ride.
Store was well presented, the exact chain I needed (M9100) was in stock, and the salesperson, Daniel, was very helpful. Great first experience!
great personal and timely service, very knowledgable
This store is great. Never too busy to help me fix a small problem. Stopped in yesterday, no appointment, with a flat tire. Had it changed and back on the road in 10 minutes.
Preston Hollow location is awesome.
I drive past the White Rock store because they are rude and un-attentive. Even accused me of lying when I attempted to make a parts return.
So make the trip to Preston Hollow!
Gary Hancock
Matthias did a great job servicing my bike.
Very kind and helpful staff who went above and beyond.
Everyone there is GREAT!!! Always spot on service.