Customer Testimonials

Staff are very professional and knowledgeable

Nice and intelligent staff that wants the best for you and will compare options for you, especially when they are options you didn’t even know were possible.

Mark was super helpful in explaining the basic equipment needed to start road biking. I had no idea what to buy, and he helped me narrow down to the necessities and gave me affordable options.

I have to say the employees at the Dallas location are so nice. I only went to the Richardson location a couple times because it seemed walking in like it was a club and if you weren’t a member you kind of got the stink eye!

Mark was very helpful in helping us find our Baja tricycle and having it transferred to Lovers Lane Store, setting it up, and adjusting it to my wife’s size. A very good customer experience.

Nice store, nice people. Fixed my daughters bike while I waited.

Very professional and knowledgeable staff!

Very helpful staff. I felt taken care of and well informed as I was making a decision to buy.

Shane was courteous and helpful

Easy to talk. Willing to look at less expensive options to fix a bike

The bike rental worked great and I particularly appreciate relocating a bike from Richardson to Preston Hollow in the size my wife needed.

I also appreciated the adjustments that the mechanics were able to make before the ride, although we should have spent more time trying to fine tune the fit.

We brought our own pedals, which the shop installed, but we used shop helmets. That was very convenient not to travel with helmets

Great people. Always willing to take a few minutes to explain things to you.
Always able to give real life examples of products that they use.

Thanks

Helpful, fast service

When I arrived to the store I was greeted/acknowledged and taken care of fairly quickly after waiting in line. One of the employees looked over my bike and asked me what I needed to be done and even recommended that my seat be shifted forward some which I appreciated because I had no idea my seat was so far back and that it was affecting my rides. The work itself was down very well and I was surprised that the brake pad replacement and flat tires were done in 1 day and only costed me about $50. Super pleased with the experience!

Great service and nice people

I like having a local bike store and the salespeople who helped me were all very friendly and knowledgeable.

They took the time to listen and fix everything I needed.

It was a delightful experience.

Very professional, courteous, and knowledgeable. Kept me informed of the progress of bike repair. Nice clean store.

Great service!!

Best bike store in Yexas!

I walked in at closing and they helped I adjustments to my gears to keep me on the road.
Amazing service

I knew nothing about bikes, but they got me all set and didn’t try to push any high dollar amount. I really admire that, and I will be a lifetime customer.

Shane in service at Lovers is extremely helpful.

Extremely kind and knowledgeable staff!

Great Service Team! Work was completed quickly with quality. Thanks guys

Friendly, knowledgeable, fantastic customer service!

Fast service! Nice accessories

From the minute I walked in, associates were helpful, within an hour, I had new tubes put in my Bob stroller! We will be back,

Mark was really great to patiently help me out and Answer all my questions. Thanks for helping to choose my bike.