- Phone: 972-707-7581
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Customer Testimonials
Very knowledgeable staff!
Friendly, helpful staff, reasonable prices, fast service.
Easy to get service and support
The staff is very friendly and knowledgeable. Anytime I go in there, I am greeted by a friendly staff member who can get my needs taken care of in a timely manner. I never feel rushed to make a purchase and the staff is happy to answer any questions I have honestly.
I think the Customer service has improved. I quickly received the help I needed in buying a new helmet ,getting my bike tuned up, and getting new cleats put on my bike shoes.
Your bike mechanic Kevin Laguerre was a virtual maestro when it came to creatively thinking outside the box when fixing a complex problem with my bike. He was able to fix what other mechanics could not. He successfully repaired and saved my worn out bottom bracket (BB) by using an old school, forgotten technique of needling (?) where he took the time to hand-punch and smooth over 30 separate tiny dimples in the interior of my BB shell in order to prevent slipping and stabilize the frame / BB connection. I was blown away! 🤯 How he did it or how long it took I have no idea, but his level of commitment, expertise, passion and professionalism is very impressive and undeniable. He’s literally a bike repair wizard. “Kevin the Wizard” 🧙‍♂️
Mark Manson’s meticulous attention to details and his knowledge!
service and nice employees
Great friendly service and stock the items I am looking for.
The team was great! Came to get a charger for my electric gear shifters and they spent 30 minutes helping me with my Garmin device. Awesome!!!
I love the shop, the service and the inventory and also that it is so close to our office on Lovers Lane. Long live RBM!!
I like everything about Bike Mart. Their choice of bikes is second-to-none, their service has always been first class, and their acumen of the industry as a whole is genuinely impressive.
Bart McLendon
Doug was great! Looking for a new bike for my wife. He was low pressure, really listened to us, and gave good guidance.
Friendly and knowledgeable staff, always welcoming, great service at a reasonable price.
I had my wheels replaced and bike serviced- everyone was helpful and friendly!
Great shop. Great location. Plenty of great merchandise. Most importantly, Mark Manson is awesome. He has been my salesperson for many years going back to the Richardson location. Mark is a bike guy. He is professional, knowledgeable, easy going, and very helpful. I go to the Preston Hollow location because of Mark even though another location is more convenient for me.
Luis Garcia
No pressure for staff
Very friendly and great service!
In most instances fast technical service.
Davis was really helpful with a drop in bike adjustment.
Very knowledgeable and friendly staff. Helped me pick a bike shoe that fit my needs
Excellent service from Elias. He’s efficient, knowledgeable and a super nice guy. I trust my bike is in good hands whenever I bring it in. .
Great! I will use Bike Mark from here on. Great service.
EXM3
Very responsive to customer's requests.
Mark was so personable and helpful!
Convenient. Friendly. Helpful
Davis took a lot of time to explain why a certain mechanical had occurred, how to repair it, and was patient with all of my questions. Top notch.
They were super fast working on my bike!
The help in the service is great.
Honest approach