- Phone: 972-707-7581
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Customer Testimonials
Great products but your staff is what brings me in. They are always so helpful and friendly.
Mythias was very polite, professional and friendly. I asked him if the bike was worth getting repaired. He showed me things that indicate it was still a good bike, that it had been taken care of asked him what a new bike would cost... he was knowledgeable. I appreciate what he had to say and made the decision to go ahead and fix the bike. he helped me get the bike out of the car.
when I picked up the bike although the person was friendly they didn't offer to put the bike in my car. as I got to the door another employee who was a white- haired ran to the door took the bike and asked if I needed help putting it in my car. He put it in my car and I appreciated it. I am an active woman and very independent but I am 65 years old and do appreciate the help.
Yes, of course I would recommend Bike Mart to a friend. but I do think every employee should offer to physically take the bike to help customers put a bike in their vehicle! Especially a 65 year old woman!
Amazing, over the top customer service!
quick and personalized services
Mario was great, very personable and friendly - will be back, great service team with Elias & crew
Good service and selection.
Bike technicians are skilled and friendly
The Lovers Lane location is great for me. The staff is friendly and the service is great!
Repair staff explained what they were doing and were knowledgeable
Great staff and very courteous.
Customer service
Genuinely enjoyed my visit to Bike Mart, looking forward to visit again soon. Need some more upgrades to my bike, and know I can get the help I need a at the Bike Mart.
Personalized service
GREAT NEIGHBORHOOD BIKE SHOP
Great store, bikes and service.
All of ‘em
Your service team is great! They handle issues quickly and completely. I only get serviced at Bike Mart’s Lovers Lane location.
quick and friendly staffs
Wide variety of product and ordered from warehouse and received faster than planned. All team members polite, professional and helpful.
You helped my son with all of his requests for bike accessories.
Nice selection and nice people.
Great staff and super helpful
Friendly and thorough bike service! I just had to get an estimate for bike repairs and the team was quick to provide an estimate, locate parts and give me an estimated date of completion. Very professsional!
The customer service and expertise.
The price of the bike.
Toni at your store. Because of her excellent help, I have purchased three bicycles from you.
She’s knowledgeable and made it very easy to do a test ride! The test ride completely changed
my preconception. The electric bikes are relatively heavy and not as much fun.
I chose the 27 1/2 inch wheels and find the Handling and comfort perfect for me!
I find it amazing what you get for your money in the bikes today.
always have what I need. Great personnel! I love your shop.
Bike Mart employees are always friendly, helpful, and engaged. The store is always clean and I enjoy the broad selection of products.
Unfortunately I did not get the name of the gentleman that helped me (he was wearing a kilt). I wish more people had the professionalism and enthusiasm as he did. He was very knowledgeable and took his time explaining all that had to be done on my bicycle. I left the store knowing that my bicycle was in good hands,
Always top notch service.