Customer Testimonials

Staff and management

My boyfriend bought a trek bike last summer so he took me over to Bike Mart to get me one. The store rep was extremely nice and very helpful and knowledgeable about the bikes and other products within the store.
The bike I bought is great and fits my needs. I was able to take a couple of bikes out for a ride around the area before I decided on the one I wanted. Also whenever I need Accessories I can go back there and get 10% off not to mention free bike servicing. Awesome!

Wonderful service! Howie was great to work with. Thorough and timely, which is much appreciated.

Friendly people and great products

Joe, the sales associate on Friday the 15th, was very knowledgeable and guided me through my entire purchase.

Bike mart on lovers is awesome!!! I will never take my bike anywhere else!!

Excellent customer service from the front door to the back of the store. And by the way, thanks for educating me about my newfound passion of bike riding! - F. Brown, Irving TX

People are so nice and knowledgeable !

Tommy is awesome and very helpful

Always pleased with my service here. Ryan is nice and helpful!

Joe made my bike purchasing experience so easy and I'm loving my new Electra Cruiser!

Very helpful sales associates

Great products and great service
The people there are very knowledgeable and helpful

Employees very helpful, knowledgeable and courteous!

I felt like Joe was very helpful and honest. He spent quite a bit of time with me but I never felt pushed into purchasing anything I didn’t need. I’d definitely recommend both your store and him to others.

Ryan was awesome. Great options and very knowledgeable.

Service was quick and easy!

Your employees are incredibly friendly and helpful....just a cool vibe and environment.

Someone is always proactive in waiting on me when I walk in the store....a very different experience than at other stores right now (given staffing challenges, etc..).

I'm a big fan.
jk

Great service!

We were helped promptly, and given authoritative answers to our questions. When we were asked whether our bikes needed servicing, we were told “no” even though we would not have known enough to question another answer: extra points for that!

Pete was fantastic - 10/10 service. Will definitely be coming back for any future cycling needs.

Friendly and close

good service and excellent product line.
Pete Kelly is the best!

Very helpful and they found a small road bike that was the right fit for my wife. Also, Ryan was very helpful in getting all the right accessories that we needed and he stayed after closing hours on a Saturday. It was a really great shopping experience.

Greet inventory

very helpful sales folks

Timely and friendly

Went to Bike Mart on Lovers Lane for new tires. Joe took plenty of time to describe the different brands of tires for sale so I felt confident that I bought the best ones for my bike and style of riding.

Very satisfied with the guys that work at the shop, very friendly and helpfull,..very satisfied with the products is well..

Great service and extremely friendly and knowledgeable staff.