Customer Testimonials

I'm currently a truck driver OTR, one day I noticed another driver with one of these folding bikes, I fell in love with this bike at first sight. Just the right size to fit into my truck space passenger side between the dashboard and front seat perfect fit.. Love the bike, its very comfortable to ride love its uniqueness not to big or too small. Its so portable i'll be enjoying for years to come.

First off, I was very impressed with the young gentleman who helped me decide on a new bike. He struck me as having a good grasp on the various (hybrid) models in terms of specific knowledge, function and suitability to my interests. For this buy, I traded in an older bike. Although the trade in value was below that which the bike would draw in a private sell, I was offered a fair and reasonable offer and I took it.

Last thoughts. When I picked up the bike I purchased some accessories and the service department installed gratis. Not necessary, but much appreciated.

Overall, I was very impressed with the store and its staff, both sales and service. I live in Tyler, so it was a bit of a drive; however, it was definitely worth it.

Friendly knowledgeable staff. Good selection of accessories.

A friendly and knowledgeable staff that always makes me feel welcome. I feel like a family member. Thanks for being a part of the community.

Everything. Ryan was especially helpful

Special thanks to The Wolf

Brought my MTB in for a tuneup and service. Tyler kept me informed throughout the process letting me know when he had to order parts and when he thought my bike would be ready. Prices are fair and the staff is friendly.

Staff is very knowledgeable and helpful.

Customer service is very knowledgeable and bike mart has the best selection of bikes it’s my favorite store.

Very Satisfied with the treatment and explanations in the matter.

Thanks guys

Friendly, helpful, and knowledgeable! What more could you ask for.....

Attentive and helpful.

Friendly, competent staff.

Customer service. Staff is great.

Everyone was very friendly and my bike was repaired well and quickly.

The prices and quality.

New location, same great inventory and friendly service.

We love RBM! Its staff is always so helpful. We took in 2 bikes: one we were giving our daughter after her mom had gotten a new e-bike at RBM; and one that was going to our granddaughter from her older brother. RBM fit both in its usual and always professional way. So grateful for RBM!

Great crew on Lovers Ln.

Y’all have everything I need and the staff is always nice, very helpful and remembers me when I’m in there. Only bike shop I will ever go to.

Great customer service by Joe!

Very friendly and accommodating!

Ryan is the best cars for hire salesman ever.

Very friendly service, made a connection, did not pressure us to buy a bike, or more expensive model

Serviced my daughters tube in about ten minutes while we shopped. Love having you you in the neighborhood and not having to drive out to white rock anymore.

Proximity to my neighborhood. Excellent customer service. Genuine enthusiasm for bikes and biking.

Kevin "K Dog" at your Preston Hollow location on Lovers Lane is the best ever. He sold me three bikes. He is accomplished at sales, knowledgeable, fun and persuasive. K Dog needs to be at the top of your list. I am sending my bicycle buddies (I have a LOT of buddies) to Bike Mart and told them to ask for K Dog.

--Name removed, Email address removed

Great inventory, and better service.

Fantastic staff- Kind & helpful & knowledgeable

The staff is very friendly and knowledgeable on the products you carry.