Customer Testimonials

Good selection and service

The courteous service.
The knowledge of the people working there.
The personal attitude toward a perfect stranger.
No salesman pressure.
Helping me with knowledgeable advice about bike decision.
Thanks bike mart for having people like Brian working in one of your stores.

Everyone was very helpful and friendly

Helped us pick out the perfect bike. Thank you

Love the new Preston Hollow location on Lovers. I took my bike in for a spoke repair. Appreciate Andrew getting the job done. All the employees were kind and professional.

Tommy is awesome!

Friendly and professional staff! They are very willing to educate you on which bike is best for you.

Great customer service!

Howie was great b ready to work with him. Made my wife super comfortable in a bike shop.

The service guys helped me out by digging through all their parts to find what was needed to fix my bike before the end of the day. They even called around tot he other stores while another mechanic searched the inventory. Got my brake fixed in about an hour I really appreciate it.

Convenient location

Friendly staff

Ryan was awesome! Easy to work with and very knowledgeable. He didn’t try to get me into a bike that was too far above what I needed. Glad this location has opened, it’s a great addition to the neighborhood!

Very friendly and approachable employees. Thanks for your service!

Friendly, helpful, quick

Great service. Much Breyer than main location.

The new store was very helpful in getting my son's bike tire repaired. I would highly recommend this store. So thankful for a great bike store in the neighborhood- we previously bought our bikes from the store near White Rock Lake.

I had an outstanding bike maintenance experience with the Preston Hollow store. The store staff exceeded my expectations and I will thrilled with the service.

Service
Exoertise

Customer Service

really a good services and nice people
and good prices 👍👍👍👍👍👍

location and all products are available

Always professional and efficient.

Loved the new store! Everyone was so friendly and helpful!

Super helpful and honest - quick turn around - lots of selection

Ryan and Jeremy were both great!

Appreciate Ruchardson Bike Mart. ALWAYS terrific customer service. The best products.

Good products and variety of Bycicle’s and clothing

Customer service was great. Jeremy was very helpful and comprehensive in his work on the bike. The new store environment is very fresh and welcoming.

Friendly , knowledgeable! Wuick