Customer Testimonials

The store had what I was looking for and a very convenient location for me to take care of the urgent needs. Store was nice and clean and had quite a selection given the current state of inventory shortages.

Clean store, Professional staff and great selection.

Friendly and informative staff. And the turn-around time was very quick on my repair.

Great selection and inventory

Great bike products and in stock! Great service!

The organization in the shop was absolutely top notch, easy to navigation, great selection, and the staff was the best/happiest staff I’ve seen in a LONG time! Really makes you want to purchase only from here, this will be my bike shop!

Andrew in the service department was amazing! He fixed my bike after it fell off my friend's bike rack and dragged behind his truck for a couple of miles. (Haha) Andrew found new handlebars and a new seat, and did a full tune-up and made sure nothing else was broken. He was extremely helpful and responsive. Thanks Andrew, and thanks BM Preston Hollow!

The staff

Great customer service, wonderful stores with his selection. I think Ryan at the Lovers Ln location (so bad with names I do apologize!) helped me purchase a bike on Saturday and it was a good experience!

Helpful, happy in the their job, and local

Good selection and service

The courteous service.
The knowledge of the people working there.
The personal attitude toward a perfect stranger.
No salesman pressure.
Helping me with knowledgeable advice about bike decision.
Thanks bike mart for having people like Brian working in one of your stores.

Everyone was very helpful and friendly

Helped us pick out the perfect bike. Thank you

Love the new Preston Hollow location on Lovers. I took my bike in for a spoke repair. Appreciate Andrew getting the job done. All the employees were kind and professional.

Tommy is awesome!

Friendly and professional staff! They are very willing to educate you on which bike is best for you.

Great customer service!

Howie was great b ready to work with him. Made my wife super comfortable in a bike shop.

The service guys helped me out by digging through all their parts to find what was needed to fix my bike before the end of the day. They even called around tot he other stores while another mechanic searched the inventory. Got my brake fixed in about an hour I really appreciate it.

Convenient location

Friendly staff

Ryan was awesome! Easy to work with and very knowledgeable. He didn’t try to get me into a bike that was too far above what I needed. Glad this location has opened, it’s a great addition to the neighborhood!

Very friendly and approachable employees. Thanks for your service!

Friendly, helpful, quick

Great service. Much Breyer than main location.

The new store was very helpful in getting my son's bike tire repaired. I would highly recommend this store. So thankful for a great bike store in the neighborhood- we previously bought our bikes from the store near White Rock Lake.

I had an outstanding bike maintenance experience with the Preston Hollow store. The store staff exceeded my expectations and I will thrilled with the service.

Service
Exoertise

Customer Service