- Phone: 972-707-7581
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Customer Testimonials
Andrew in service is a professional and I will continue to trust him working on my bike.
Excellent customer service
Awesome team.
Will always use this store for all my future
Services and purchases.
Friendly and informative staff!
Attentive salespeople.
Awesome communication- your team told me my bike would be ready on Tuesday, unfortunately a part did not arrive on schedule. I got a call mid day Tuesday letting me know and setting my expectations for completion. Little things like this make a big difference.
Customer service
Epic
Friendly, attentive. Helpful! No pressure.
Very helpful.
Super friendly and helpful staff - were very accommodating and patient with me when I started out - so - no biking snobbery like I've encountered elsewhere - and they play pretty awesome tunes in the store.
Jeremy and his team are very helpful.
Great store. Great assistance
great service and kindness
Wonderful products, bikes, and service! Joe Howard is the best and a gem for Bike Mart to have!!! So glad Joe is now at the Preston Hollow location. I will always support local and Bike Mart! Now get me my pre-ordered 2022 Sworks SL7!!! Ordered a 2021 and now 2022! I’ll keep waiting.
Great staff, great service, excellent product selection
The people are the best thing to your store. Everyone is upbeat, friendly and knowledgeable. They helped me coming in and leaving. Will recommend your company to everyone. Thank you
Glad to have a great LBS in the neighborhood. Stopped in for a headset part and the mechanic hooked me up in minutes.
Ryan did an awesome job finding me the perfect bike and getting me suited up for my new ride.
Great service and pricing. All my questions were answered and we were happy with the purchase.
Excellent service. Felt like I received great advice and had quick turnaround with great results! Thanks Bike Mart
Staff were well informed and offered some excellent advice. Ryan even helped fit me on my bike, free charge after getting my bike tuned up. Really love the team, and definitely will be coming back; hopefully joining some group rides in the spring.
Everyone there is passionate and non judgemental. They make sure your bike is properly serviced efficiently with the right parts
Friendly staff and transparent pricing for servicing bike.
Knowledgeable service and selection
Davis was very helpful!
Pete is the best! Enough said.
I'm currently a truck driver OTR, one day I noticed another driver with one of these folding bikes, I fell in love with this bike at first sight. Just the right size to fit into my truck space passenger side between the dashboard and front seat perfect fit.. Love the bike, its very comfortable to ride love its uniqueness not to big or too small. Its so portable i'll be enjoying for years to come.
First off, I was very impressed with the young gentleman who helped me decide on a new bike. He struck me as having a good grasp on the various (hybrid) models in terms of specific knowledge, function and suitability to my interests. For this buy, I traded in an older bike. Although the trade in value was below that which the bike would draw in a private sell, I was offered a fair and reasonable offer and I took it.
Last thoughts. When I picked up the bike I purchased some accessories and the service department installed gratis. Not necessary, but much appreciated.
Overall, I was very impressed with the store and its staff, both sales and service. I live in Tyler, so it was a bit of a drive; however, it was definitely worth it.
Joe did a great job helping my daughter get a new bike!