- Phone: 972-707-7581
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Customer Testimonials
Very friendly and accommodating!
Ryan is the best cars for hire salesman ever.
Very friendly service, made a connection, did not pressure us to buy a bike, or more expensive model
Serviced my daughters tube in about ten minutes while we shopped. Love having you you in the neighborhood and not having to drive out to white rock anymore.
Proximity to my neighborhood. Excellent customer service. Genuine enthusiasm for bikes and biking.
Kevin "K Dog" at your Preston Hollow location on Lovers Lane is the best ever. He sold me three bikes. He is accomplished at sales, knowledgeable, fun and persuasive. K Dog needs to be at the top of your list. I am sending my bicycle buddies (I have a LOT of buddies) to Bike Mart and told them to ask for K Dog.
--Name removed, Email address removed
Great inventory, and better service.
Fantastic staff- Kind & helpful & knowledgeable
The staff is very friendly and knowledgeable on the products you carry.
Service was great. Everyone was friendly and helpful. Great job and merry Christmas
Great customer service
Pete was fantastic. I was hit by a car and had my new bike snapped in half. Pete found me a suitable replacement and helped me replace all of my other equipment. This is the only store I would ever consider to buy any bike related merch from, customer for life.
one stop shopping; good selection
Good selection and knowledgeable, helpful staff. All were very kind and helpful. I’ve worked mainly with Joe, who’s been great!
Your store had parts in stock. X01 and XX1 12 speed chain. Most shops don't carry those. I know there are part shortages, but most shops just don't carry some of the maintenance items for higher end bicycles. Oh yea and your shop had a quality 12 speed chain tool in stock as well. Can't remember the younger gentlemen's name that helped me but he was super nice and helpful.(I do remember he had 2 earrings - haha) Knowledgeable MTB guy!
The personal service is over the top at Bike Mart. Everyone is so friendly and helpful.
Glad to have you conveniently located in the neighborhood. Andrew in the service department was great!
Fantastic service!!!! Very friendly staff. Hands down the go to place for anything bike related.
Location, quick service, reasonably priced, knowledgeable staff
Ryan is the best! Very knowledgeable and helpful! Thank you for having a layaway service!
Great service
Bike Mart is awesome. Great selection of bikes and accessories. The staff is great. Excellent customer service. They are our go to spot of all things bike related. Thank you fellas!
Name removed
this shop is performing better than the north store in the repair dept. Maybe not a busy but very attentive.
Friendly and knowledgeable i love bike mart
I loved how everyone was kind and attentive.
Helpfulness
You have great people here !!
Always helpful and friendly
Excellent sales and service! Very knowledgeable, friendly and enthusiastic staff. Wonderful experience on all fronts! The new Bike Mart Preston Hollow is awesome! A great local resource!
Service staff was engaging and provided helpful information / assistance!
Great customer service by Joe!