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Customer Testimonials
Efficient and professional
Very professional
No nonsense approach to making a deal. They listened to what I had to say and we negotiated in good faith.
The helpful staff.
Everyone was professional, helpful and polite.
It was done quickly and kept informed.
Prompt thorough service.
Everyone was very helpful and knowledgeable
General always does great service and gets you done on time.
Friendly service and helped figure out a few things.
Prompt service. Friendly staff.
Kind helpful in fixing my camper
Rep Frank very informative and knowledgeable. Excellent customer service skills
General RV got us in and done in the same day.
Always great to work with the employees. We just switched from Steven Slayman to Allan Azar as our adviser (Steven has new position) and he is just as good. Highly recommend the service department there
awesome staff awesome prices
Salesman was very helpful and the overall experience was very good
The staff in Birch Run are very friendly and helpful. If you buying new or used, the service department is very good to work with and parts counter is top notch, see Lori.
Very friendly staff, from start to finish.
I'm giving a 9 rating, because my service rep was great about keeping me informed about my repairs.
The negative part of the experience was how long the repair took. The RV was in the shop for over a month for minor repairs. First parts took a while & then the repair was delayed again waiting for techs to finish winterizing the retails units in the yard. I really had to scramble to get my unit winterized.
The team especially Justin Sasman went above and beyond to get our coach back on the road.
The service department was exceptional with taking care of our needs and request.
Customer service lady was friendly.
Everybody was great and freindly and easy to deal with. Just wish I would of got more for my trade in.
They were/are responsive, complete, and knowledgeable. They *listened* to us and did not pressure us into extras. They worked with us and we were left feeling that we got a good deal and were treated well.
Service got me fived and out the door the same day
Friendly and accommodating. First time in since the change from the old dealership. Very happy with treatment and work performed.
Jon
Everyone was so nice and willing to work with me on questions I had
Friendly service. Treated very well.

Professional and responsive