Customer Testimonials

Honesty

They took care of me according to needs. Appreciate their good work.

Universally pleasant, attentive, and efficient staff.

My service write up person, Alyssa is amazing. I dropped my RV the night before, for a winterize and propane fill. She got it right in and performed those services, along with a full check and stopped a future problem with my roof because of some failing sealer. I appreciate all that tge Birch Run service team does to protect our investment. Thank you.

Timely, professional, competent service and staff

The work was under warranty so the labor rate was the best ever!
Service was fast. Great facility.

They were knowledgeable about the fifth wheels we asked about.. if they did not know the answer ... they found it and called us. They were not pushy ... very friendly to work with ... the entire experience was enjoyable!

We appreciated the customer service and responsiveness of sales team and everyone who helped us.

Lori was very friendly and efficient. Everything was explained.

Excellent customer service, very helpful from the minute we walked in the door

Everybody was very nice and accommodating.

Your business has a teamwork quality and everybody watches out for each other and the customer.

My service advisor was very helpful in answering my questions and getting my RV serviced

Their whole team was outstanding. They truly treat you like family.

Great service and continue to provide very helpful tips for maintaining my 5th wheel. Chuck in service is a wealth of knowledge. He is professional and personable.

Weve purchased 3 trailers through general and our daughter just purchased her first new trailer there. Next generation referral!

Scott Weese was great to work with

Personable and friendly, willing to deal.

The Ocala Fl team were outstanding. They were very attentive to our needs and delivered on all our requests. Thank you Matt, DeAndre, Sebastian, Maria, Kevin and Peter.

This location has a n8ce open floor plan. The few people had had interactions with, were friendly and polite. The location is the biggest plus for me.

Easy transaction. Nice choices of RV. Units. No pressure!

The service to was great!

They were honest and up front from the beginning to the time we picked the RV up. They treat you like family and kept us updated. I would highly recommend General RV to buyers.

We had electrical issues with our brand new Coachmen Beyond 22D bought in June. Talking to Tina in Service, we were able to squeeze in to Service within 2 days to get repair. Sean took great care of us thru a long day. All systems are working so we are much appreciative.
Phil Hannaford

excelent service, I am addicted to kindness

Everyone was helpful. Allen got the repair done quickly and explained in detail what was done. Thank you.

They were able to get me in and out quickly for my winterization and even cleaned my floor for me. Jessica in the service area saw that everything was done quick and well.

Quick and easy. Addresses my needs

Kept me informed of all that was happening.

Lori was a pleasure to work with. She was very detailed oriented and cared about our needs. I am traveking form Virginia Beach so its a hike, but the experience was worth the trip. I will return.