Customer Testimonials

Friendly, helpful staff

Paul (salesman), John (Finance), and Phil (Walktrhough) were all fantastic. Each one was very knowledgeable and helped me a lot. Phil was very knowledgeable about everything on the 5th wheel I bought. Each was very kind and accommodating. I would recommend each person and General RV to anyone looking to purchase a new RV. Overall fantastic experience.

Missy kept me informed through the whole insuance claim process and answered all my questions. She was wonderful.
Brett also was a big help with problems with the Trailer that we had issues with from the start of our pick of the trailer on day one .

Honestly, politeness,

I like the company but dislike that it doesn’t seem to understand people buy RVs to travel. Any repairs can’t be diagnosed and repaired in timely manner. We suffered a month unable to put our slider out while traveling. What pain!

The transaction went well. Kudos to partick my salesman, Christina the demo person and Jarrod in finance.

Warren kept me up-to-date on status of repairs. All things were fixed and done in a timely manner.

Very accommodating very pleasant to work with

The way the explain everything

Made me feel like I mattered even though I only bought a used camper Derren was a fantastic salesman

Great communication when ordering parts from start to finish. Don't like the surcharge but that is the cost of doing business thanks for giving me a heads up on that before I came in.

seemed really busy this Saturday, but the Parts Manager and the other associate (I believe they have the same name) did an excellent job answering phones and making sure customers were taken care of. I actually live closer to the Harrisburg location, but I will gladly continue making the longer drive because of the outstanding customer service at the West Chester location

every time I take my RV I love service customer service it's amazing you feel like fun when you're waiting

Taylor Johnson was awesome!! Very thorough and informative with camper tour. She taught me things I didn’t even know were a thing and I’ve owned campers for 8 years now. 100/10

Tech was very Koran's it was quick

Everyone was very friendly and knowledgeable

Very helpful very kind and he made it so I didn’t have to go to camping world to use my coupon. He accepted it there. We bought our fifth wheel from the one in SOUTH Weaver and the one in Draper‘s just as accommodating, thank you very much

Everyone there was very polite and helpful there was not high pressure sales and everything went very smooth and the finance team we over and above to get us the very best rates we are extremely happy with our rig and all of everyone’s help and they made it so smooth we are very thankful for everyone there

Nick Williams took care of everything in his usual professional and friendly manner. Our unit was serviced while we waited and was done quickly within an hour. We were very satisfied with our experience at General RV in Clarkston.

I was able to get in within a day and my requested installs were completed quickly. The staff is friendly and helpful. I previously had an issue with brakes that turned out to be my truck, not trailer. The service department helped identify the problem and allowed me to leave my trailer there while my truck was repaired. They advised it would be dangerous to haul. The service department is awesome. I bought my RV there this year and am so happy I chose the Draper store. Can’t say enough great things about the service team.

Parts counter lady was super helpful clearing up my projects questions and parts needs.(Lori) I think.

Awesome people to deal with and loved the hot dog lunch Haley, and mo were the best

The thorough demo time and care shown to us

Very knowledgeable team

Staff was very helpful and worked with me to finalize a deal that I was very satisfied with.

Easy purchase

The welcoming service and hospitality

They did everything I asked

Over all great

Very fast helpful service.