Customer Testimonials

Personalized sevice

Great team to work with

We got an appointment quickly. Our service advisor Megan was very good to work with. They do a complete inspection of the RV every time they service it. All issues were addressed and the one item required parts ordered and will be rescheduled for reoair

Tom, Shane and Warren have always been very good to us when our RV is in for service. They always make sure that everything is repaired correctly and that we are happy with the final outcome.

Delivery process was well organized, staff were friendly and able to answer questions.

Helpful, courteous service finding the right part.

The service center is convenient to my house. My serve advisor Frank was great, the pre inspection pointed out an issue with my awning that I would not have seen. They were also able to complete a couple other minor fixes for me. The work was done on time. When I picked up my RV Frank took the time to show me the work that had been done.

Every Staff member was so very nice and helpful.. thank you to all that helped us get our new 5th. Wheel..

Friendliness of staff and knowledge of products.

Everyone treated me like I was part of their family and all the work that was done was excellent
The price I paid for my Motorhome was great
Bobby Chanthaboury from internet sales did a great job locating what I wanted and it was close to where I live
Thomas my salesmen in Wixom did a terrific job
Taking care of my and Phyllis the finance manager was great taking care of my loan
Out of everybody I met at the dealer from the parts department to the store to the driver that picked me up to take me for my delivery appointment was great
General RV should be very proud of their employees

The friendly and professional people working there

Timely service, knowledgeable and professional staff and the friendly environment.

How we were treated. They showed us how to operate things and told us what is needed for a stress free camping life.

Ollie is an excellent service advisor and I would recommend him to anyone visiting the property

The communication is good and responsive.

Organized, great customer service, knowledgeable and friendly staff!

Everyone was professional.

I always enjoy dealing with General RV! Great people who take good care of their customers!

Jason and Shay were great, the entire experience was much more than we could’ve ever thought it would be. What a great group of people.

Cameron did a great job communicating the service I needed; everything got done. The entire service staff were very friendly.

My salesperson, Chris York was fantastic. He was very patient. DiAndre was great with finance and my insurance setup was great too. My walkthrough was thorough and enjoyable.

Courteous service, narrowing down your needs in a new trailer.

Megan is great to work with.

Team members are friendly and helpful. The cost per hour for repairs or winterization is high for seniors.

We were in a time crunch for a repair on our motor home… they made it work!!!!!! They had short notice and did it in one day!!!!! Thank you!!!

Mainly the rep (Frank) that I dealt with. I felt like I met my next best friend. He was so personable I felt like I have known him forever. That is what builds trust and I will make sure any time I rerun there (and I will) I will contact him directly.

We were impressed with the sales team and finance team in sales Harley, Ivan and Mark working very hard to find the Motorhome we wanted and in Finance Will Brown worked to get it in our budget

Great service, very thorough in helping us to understand everything about our new RV.

Everyone else great work

I went to get my camper winterized. While I was there they also took the time to solve another problem I have had since I had my camper, we think. I will be back to see if it works.