Customer Testimonials

Caitlyn in service staying connected throughout the process

People were friendly, very professional. And willing to stop and answer questions. Danny is exceptional and should be used as a training guide on " how to do It the right way..

Assigned service rep

Alan Azar did fantastic job, will recommend him alot

Customer service was great. Made me feel like a valued member of the family.

The prices were good and the employees are very friendly

After having problems on the road, I was able to get into General a day after my request. “Keep Yo Camping “program is awesome. Thank You.

Upon arrival the service manager, Kyle, met me with a warm greeting and assisted me with several general questions. He’s always the best.

Ashley Lyon, my service director, had all the paperwork and request ready. She is TOP SHELF in every way! A keeper for sure!

Kenny Dominguez, in the maintenance service area, has always been great to work with as well taking care of my needs. Pat him on the back as well.

While waiting, the ladies in the parts department did an awesome job assisting me with some questions and ideas on product needs.

Within about 3 hours, I was contacted and ready to hit the road again.

Work is well done and the General team members are always on target meeting my needs.

Friendly and knowledgeable staff in every department throughout the store

My service advisor, Brandon, is the kindest person I’ve ever worked with. He cares and made sure all our needs were taken care of. And to add to that, Danny was super helpful and informative when I picked up the RV. The repair was done quickly and correctly. Thank you!

The delivery experience was completely unexpected. The walkthrough of the RV was fantastic with all systems booted up and ready to go. The team also noted of any deficiencies and corrected them on the spot, followed by complimentary winterization. A really great experience!

All of the staff from sales to delivery were excellent. Thank you Highly recommend.

The staff is very professional and accommodating

They people were very respectful and knowledgeable about our repair.

Very friendly and very knowledgeable answered all my questions real thorough with the walk-through great bunch of people

Natalia was very friendly

The service people were friendly.

Everyone one friendly and helpful. Everyone we saw looked like that wanted to be there. Great Dealership with Great People.

Nate Jingles, technition, is a master builder of energy storage and solar systems.

Jeremy Ver Sluys, customer service, keeps me up-to-date on the progress of the project.

Great team!

best price on rv we were looking for. fair trade in value. felt like representatives were straight foward with good communication.

Amy and Terek and the other associates were great to work with. The whole process was smooth and no pressure.

Everyone seemed focused on customer service. They helped make changes we wanted to our Travel Trailer. I enjoyed working with our salesman, our financial agent and our walk-through advisor. I had a problem the night I took my unit home and they got me in first thing the next morning.

They were very thorough and did an amazing
Job. The team made us feel like we really
mattered. They were first class all the way!
Thank you

Very much so

Everything went smoothly. From the shopping at the rv show to walk thru and paperwork. It was seamless. Everyone was wonderful to deal with!

Friendly and knowledgeable staff.

Your folks always take good care of us! Rose took good care of us on the previous visit last year, and Brandon did a fine job this time.

Yes

Great team at Birch Run. Everyone was friendly, helpful and professional.

People were able to work with us and they were so polite and good. I was very impressed with their knowledge and professionalism.

Sales and finance staff were great to work with