Customer Testimonials
Very friendly staff
Steve, Rafael, and the rest of the gang at Trek are amazing; professional, knowledgeable, nice guys! I walk in with a problem and I walk out with the problem solved.
Staff was very helpful.
Everyone here is always so friendly and helpful! They go above and beyond to make sure I'm happy with my purchases
The service was incredible. The team there was helpful and informative. Grateful for my experience.
The bikes are very consistent, of course — you have a great brand, and great bikes — but I gotta say, the reason I go back to Trek again and again and again is the staff. Yours are some of my favorite people.
Great products; excellent support.
The quality of the Trek bicycle, and the friendliness, knowledge, and great customer assistance provided by the store representatives is the reason I shop at this store.
Extremely helpful and friendly
The employee’s went above and beyond to answer every question I had. Very friendly and knowledgeable!
Great service from everyone I; the shop. They also know their stuff.
Love the bikes. Service top notch!
Good and fast service. Satisfied with the work done on my bike.
They are some of the best service you will ever get
Quick, professional service. Very knowledgeable and easy to do business with.
People who work at the store are very passionate, they are very helpful and very knowledgeable about the bicycles
Excellent service.
The girl who attended to us was kind, patient and made a good recomendation for my needs.
Honest folks, good prices, good customer service. Jack was excellent!
Great service staff. I highly recommend North County Trek.
Very knowledgable on questions I asked. Great customer service.
entire team is very helpful, friendly and responsive. Have worked with Dan for many years and he is great.
Zack is so helpful and knowledgeable with a lot of patience.
Amazing customer service from Nathan
I've owned several Trek bicycles. I had my first Trek bicycle for over 15 years. I got regular check -ups, inspections and tune-ups at the Trek dealership where I purchased the bike. Service was exceptional.
I have now purchased a Trek Dual Sport from Trek Bicycle Palm Springs. I worked with Wendy to see what options were best for me. While I already have used this location for maintenance of an older bike, this is my first bike purchase at the Palm Springs Trek Bicycle shop.
One of the reasons that I chose this particular shop is because of the people that work there. They know the Trek bicycles intimately.
Wendy was able to listen to my concerns and assist me with the best options. Part of the reason that I like this shop is Wendy's patience with listening to my needs and providing options that would meet my needs. I feel she provides very straight-forward advice that benefits someone with my lower level of knowledge about bicycles. Additionally, other staff members were also very good at working with someone like myself with limited knowledge regarding bicycles. I road my bike home yesterday and I am very happy with the bike. The bike exceeded my expectations on the ride home, so I am a very happy with this purchase.
I have been a Trek customer since 1980
Friendly and knowledgable staff.
The staff is always friendly, knowledgeable and helpful. I always appreciate their guidance in parts and service selection. Their passion for their work and their product always shows through!
The store employees are always friendly and helpful and mechanics always do great work on my bikes.
Everyone who works at Trek Reno is knowledgeable and friendly.