Customer Testimonials
Service was outstanding. They definitely give you their undivided attention when helping you to pick a bike. I've only taken the bike out once but it's nice and light and so far I love it!
Great service and friendly staff!
Font tire was flat. Too tired to self fix so took it to John and the team at Trek. A new tube was placed as I waited. Very pleased.
Ian and Bob were dope! Great customer experience
Great products Excellent service.
Your bike mechanics are all super friendly and very knowledgable. Specifically, I've had great experiences with Patrick, Camden, and Zion. Ernesto is also very helpful and friendly. Love coming to your shop and will continue to do so, especially as long as those guys are there! :)
My experience at the Reno Trek location has been fantastic! Not once, not twice, but every time I visit the shop, they are very helpful and friendly. Last time I had a flat on my new tire, and they covered it with warranty and replaced it with a new tire, which really made my day!
Thank you!
Always friendly staff and very helpful. Great team.
Very friendly and helpful. Repaired my bike quickly and ready to ride!
The staff greets you, they’re friendly, they’re knowledgeable and they’re helpful. This is my go-to-shop in Beaverton.
I have used this shop three times so far. All employees are very friendly and helpful. I will return for the good service as needed.
Great service
Jim and Ivan helped me out with the tires on my road bike. They were very patient and instructive and gave me the tools and information I needed to start taking care of my bike properly.
The man who fixed my bike was very kind
your service dept. is the best - very professional and accommodating Great team in Encinitas
They have great bikes, and better staff. The times I’ve gone to the repair shop, the staff was always kind and wouldn’t charge me on simple stuff that took them less than a few minutes to do. Gestures like that is the reason I come back to the shop every time.
Friendly knowledgeable staff. Great selection. Reasonable prices.
Great friendly service and quick, too.
Staff was amazing and helped me diagnose and fix my brake problem so I could get on a ride that day super helpful and knowledgeable
The staff was courteous, polite, and quickly addressed my bike repair issues. Thanks!
The guys, Alex and John, are helpful at the store.
Friendly, knowledgeable bike people. Happy to help those of us who are all thumbs when it comes to mechanical stuff.
Speed, professionalism, curtesy! Zack, and Mario were what I had just said. Thanks Guys! , Pete Scott.
Excellent quality service.
Sean was amazing
The staff. Mike, Luke, and Zack make the shop great. Service is completed on time at a reasonable price. Nice selection of bikes to check out.
We rented electric bikes and Bob was the best in explaining the functions to make 4 senior ladies very comfortable.
The bikes were smooth and easy to handle.
Had a beautiful day riding up the coast.
Great service and knowledgeable/helpful team members!
Products speak for themselves
The “Staff Vibe” is what gains and retains customers!
Thank you to Griffin and Sean !!!
Everything top notch!