Customer Testimonials
The team is really there to help you get out on your bike and enjoy yourself.
They fixed my bike, and now it's like new. Thank you so much!
The employees in the service center have always been honest and straightforward.
The store manager was very helpful. He went to the company website many times trying to find a e-bike that fit my wife. We rode them today and they are amazing money well spent
All around, great people and products. The bicycles I've bought over the years have held up really well and I always get fantastic service. I appreciate the consistency -- I've been seeing the same store manager, sales associate, and bicycle mechanics for five years at the location I go to.
Great customer service!
The repair service needed was very clearly explained and done incredibly quickly. Staff was great!
Knowledgeable and friendly staff. Great service and bikes.
Quality products
Products: quality, complete line, on-going innovation. Service: Alamo Trek (especially Paul) was VERY thorough, patient, listened, and gave several recommendations… and did NOT try to upsell to me. Thanks!
I love Trek bikes, my third bike, i have a fx3 duel sport had a trek Fx2. i loved your customer service, answer all my question. and very good.
Danny's help and fast response to fix bike issues when he's not busy with other things.
Scott at Trek was amazing to work with and made the experience great! He had all the answers to the questions I had and was able to support any concerns and items I needed answered.
The service was great. I came in for my free t-shirt and got help right away. The sales folks were courteous and nice.
I also purchased some Unbroken drinks tablets. They were terrible tasting...wish you guys had samples. But overall I had a great experience.
Best Team On The Field
Everyone at Trek is knowledgeable, professional and kind!! Great store!
I love my Townie. I also love the service I received from Luke who took time and care to ensure everything is working perfectly on my bike. Thank you, Luke!
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Great service. Took care of a warranty issue for me hassle free
The staff there are unbelievably knowledgeable and so kind and caring. Great people!
very helpful and friendly.
Friendly, knowledgeable staff
Employees were friendly and welcoming. Mike explained the features of the bike. We were even given a lunch recommendation. since we were from out-of-town. It was a great experience.
I like everything
Great equipment and very helpful staff!
Lance the service manager was awesome, and I'm totally satisfied with the extensive work that was completed on my mountain bike.
Excellent product selection. The employees listen to thoughts/concerns and make appropriate recommendations. They don’t try to upsell items either
Josh went above and beyond. My nephew is new to mtbiking and he felt very comfortable.
Very quick with repairs and friendly!
The staff is very helpful and friendly. Great for any cyclist but especially grrat for new ones with a lot of questions