Customer Testimonials
Quick great service, a rare thing these days.
Great quality
Quality products and great service!
There services are fantastic, Grant and his staff are amazing and always willing to help and find the best solutions for you.
Fair price, frienly service and in time.
The staff is outstanding! They help find what's right for you ! I'm gonna purchase a another bike for my son ! Thank all of you!
Gino
Work performed was EXCELLENT! Very well done. Service behind counter was also good. Prices were fair. Will return for future work.
Only curious thing is a high amount of phone spam from unrelated parties that started once I gave my phone number out for the service. Hope you aren't selling it to others.
Great product and service!
Excellent service both in repair and in sales.. thank you.
Very friendly staff and spot-on service.
Everyone at Trek Silverdale offers excellent service, friendly conversations and quick response to needs.
Great people who worked on my bike with haste and got it done same day
Nathan was extremely knowledgeable, friendly, and helpful. Had an amazing experience getting my bike built and choosing accessories, then adjusting the bike to fit me just right. Way more help than what I expected and I'm grateful for all the help.
Bicycle repair service was prompt, thorough, completed on time, and a bit lower than the estimate. An establishment can't do better than that.
The customer service was outstanding. Alfred was the best great selection. Great prices will definitely return to this shop for maintenance and upgrades. And I would highly recommend to anyone
Courteous friendly service and prompt response
Knowledgeable workers who give good information.
good Crew at your store :-)
They are very responsive and helpful.
Jen and Craig are very responsive to my needs. They've turned repairs very quickly at times when they were busy. Jen even search far and wide to find two saddles that my back side particularly enjoys. Great service here.
Great friendly fast service.
they have fantastic customer service. They fix my bike fast so I can get back on it and write it. Outstanding work.
Knowledgeable, friendly people
Bike tech Tyler was courteous, professional super helpful. I picked in a new set of climbing rims on line, they arrived on Tuesday. I took them for a quick spin Wednesday. They loosened up pretty bad. I was in a jamb, had a race on Friday, so I brought them in after work on Thursday to Tyler. He initially said it might take 24hrs to get them fixed. This was understandable but unfortunate. He called me 2 hrs later that he successfully trued them up and they were ready to go. I have never had such a quick turnaround on rims. I raced them today and they worked great. Thx Tyler!!
The staff in the LO store are knowledgeable and friendly. The turnaround time for service is amazing.
Fast service
Very hopeful and knowledgeable technicians and a good selection at the store I want to
Great customer service and communication
I appreciate the ability to return cycling shoes for 30 days even if they have been used
Fantastic customer service. Took the time to answer all of my questions to help me find the right fit.