Customer Testimonials
High quality bikes and excellent service.
what enthusiastic, knowledgeable and helpful staff. They recommended and installed clipless peddles, shoes and cleats while I waited.
Geoff was great. Walked me through all the specs and let me test ride with out any issues or restraints. I appreciated his help and positive vibes 👍
Product is top notch and the staff are knowledgeable and friendly! Stuff is expensive, but decent value for the money.
People, everyone there is very helpful, knowledgeable, friendly and supportive of my ride style and bike equipment needs. Trek has a great product line.
The staff at Oakland TREK have been very nice and helpful.
Thank you!
Another problem with my high tech bike easily solved due to skill and knowledge of the technician. Thanks
Mike F
Good product good service
Outstanding friendly service at Bellingham Trek! I know they've got me covered if any issues come up, and the bikes are great values.
The team at Trek Corte Madera - Steve, Rafael, Dwayne and Kenny - always go above and beyond to provide fantastic service, advice and best in class products. I ride road, gravel and mountain - and thus have a lot of bikes to maintain! They've helped me so many times when I've needed rapid (and sometimes complex) solutions - like yesterday when I was on a ride and realized a brake pad was getting thin - they dropped everything to replace it on the spot, late on a Friday afternoon - to get me back back safely on the road. They care! Kudos to the Trek CM team!
Excellent customer service and knowledgeable staff who made selecting a bike a seamless process.
Good, helpful, service. Much appreciated.
Excellent service every time and great information if you have any questions. Everyone on staff is friendly, professional, and easy to chat with. Easily my go-to bike shop!
Very helpful and prompt…friendly staff…good customer service
Well known product based in US.
Knowledgable & timely.
I appreciate your friendliness and felt the work on my bike was well done and the costs were fair.
Customer service
Excellent products and excellent service.
great customer service
Everything seem like very good quality. The building was very, very nice very clean and the people were very very helpful and they explained everything amazing customer service.
The staff were super friendly and genuinely cared about finding the right bikes for my wife and I.
Knowledgeable staff, excellent customer service, excellent products.
The Staff, they are kind and courteous, I had problem with my brake, and had to bike a long way home, and they selflessly took my bike and repaired it quickly so I could have a safe trip.
The staff is always friendly and ready to offer assistance.
Service is always on point and available. Love those guys.
Posted prices for service and same day turnaround.
The sales and service department at Trek Encinitas Rocks!
High quality, professional run shop.
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