Customer Testimonials
The employee that helped me was very knowledgeable. And not trying to push you to buy from them. Was patient with all my questions.
Super helpful team. Explained everything so well. Got an excellent bike!
Nice people and great service. What a neighborhood bike shop should be. Plus, what a great collection of posters on the walls!
Quality products at a great price. Good service and a company that stands behind the product.
Honest and knowledgeable customer service has made me a repeat customer for many years.
Friendly and helpful service staff
Great service, professional and technical knowledge of products across the bike spectrum.
I can always find what I need in the store. Service crew know what they are doing.
Real cyclists giving real love to their clients and their bikes!
Staff are very friendly and knowledgeable.
I love the service and personal touch that Ivan and the other representatives show me when I come in for service or any other services.
Friendly and competent service, the job is always done right.
;}
As always, service was fast, done right the first time, friendly.
You offer friendly service and professional, helpful workers. Thank you!
The personal interaction with Dennis Colar was extremely helpful. I had not ridden a bike in 50 years and he took the time to discuss several options. His knowledge was very helpful. He suggested different options and let me take couple bikes for test drive. I can't say enough about Dennis
He is a 10 out of 10
Good quality nice people
Nice people. Friendly atmosphere. Not pushy, but they make every attempt to be helpful.
The Trek staff at the Ft. Apache location were friendly and very knowledgeable about the service I needed and repair work I requested. The repair work was finished before the close of business.
Products are clearly top-line and innovative. Everyone at the store was professional, knowledgeable, and able to clearly explain their recommendations about my drivetrain upgrade. They kept me apprised of their progress by texting photos of the work-in-process, and they were patient with my subsequent nit-picking questions. I am a retired Chemical Engineer with a lifetime of questioning process details, and I really appreciate their patience with me in that regard. Thanks much to all there: Brian, Cleo, Trevor, Josh, … You did an excellent job! Tom W.
Parts and services available even for other than trek brand👍
Top notch shop. Friendly staff, great selection.
Rolled in with a flat and they promptly replaced my tube and recommended the worlds coolest portable pump. While replacing the tube they discovered my rear tire had a damaged casing and was wobbling even though the wheel itself was true. They recommended a high quality replacement at a reasonable price.
Above and beyond friendly and quality service
Excellent and friendly service!
Knowledgeable staff, Great products
Knowledgeable bicycle mechanic and understands my needs and wants.
Staff is helpful and knowledgeable
When my bike was having issues, they were quick to order replacement parts, which, as soon as it arrived, they got to putting on. It rides smoothly now.
Great shop!
You had the exact bike I wanted. All the staff were very knowledgeable, friendly and helpful.