Customer Testimonials
I came in with a flat they immediately attended to my needs got the tire fixed and I was on my way !!great team Thank You you guys ROCK
Lori
Michael was great in getting my dropper post worked out and super nice with every interaction.
Fast and timely service for my di2 issue. Great job!
The bike shop provided timely, professional service on my bike. They explained what work they did and why it needed to be done. I'll definitely take my other bikes to this shop for tune-ups and other service work.
Friendly and very knowledgeable
They get the work done quickly and excellent quality work
Great customer service by very competent bicycle mechanics. Jon Martin is excellent.
I walked into the shop experiencing some issues with my brakes. I told them I was in from out of town and had to leave the next day for a bike event. I came in during the last hour of business, and even though the staff was busy, they insisted on helping me right away. They got to it immediately and solved my problem so quickly.
The staff were super nice and so accommodating! I wouldn’t hesitate to go back or recommend the store to someone else.
I like the engineering and design with good quality components that make it an awesome bike.
Great service and reasonable cost, as always.
Love my bike and your staff are always helpful and friendly
f
Fast and friendly service
NA
Great service. Great work on my bike.
The service was great.
Nathan was awesome! Super helpful, understanding, communicative and quick to get the repairs done
Huge thank you to him
Manager courteous and helpful with my questions
Best products in cycling. Very durable and high quality.
Excellent service, knowledge & product.
Rafael did an excellent job repairing my bike.
A great product sold by an equally great crew at Trek Pasadena.
everything. the customer service was outstanding
Great products and prices along with great customer service. I am very impressed and will remain a customer with Trek.
Quick responsive service from a friendly bike mechanic
The Service
Great service, great team of folks!
Great bikes, reasonably priced ... and nice to actually have a bike shop locally that can help out with problems or mainenance.
We have always gotten great service at the Dublin location. Yesterday, Andretti helped replace my son’s flat tire and was very informative and helpful. He showed me how to put the tire back on once I got back home. Great service. Thank you Andretti!
Service was prompt and friendly.
Trek Bicycle Folsom has the best customer service!
High quality, professional run shop.