Customer Testimonials
Excellent service!!
Customer service outstanding the minute you walk in the door. The service and quality of workmanship on the maintenance of my trek was also amazing. I will
Definitely go back and refer everyone I know. Thank you for your excellent kindness and care.
Patricia
In store service and friendly interaction.
Denis was great! He could not have been more helpful with the process of choosing a bike for our very picky 13 year old daughter.
Everyone at the trek shop in centerville has been helpful and friendly. They are my favorite go-to shop for all my biking needs and repairs.
Good sales person who help us to choose right kid bike
I appreciated the same day service and knowledge of the service staff.
Outstanding customer service at Trek Bicycle in Kearny Mesa! My hats off to Oliver who assisted us with the purchase of four Marlin 4s! We love 'em!
The staff at Trek is so helpful and knowledgable.
Luv it!
Trek Bicycle Ventura associates were very helpful in picking out a bike for my 11yo daughter. They even put a bike together that was not on floor at the time so she could try it out. She loves her new bike. She decided on the purple Marin. Trek bikes are the best! Thankyou Trek!
Your service crew is always very helpful and friendly, and your service makes my bike seem like new!
The people in the store, very helpful.
Knowledgeable staff, reliable, good quality bikes.
I like your products but even when I'm buying third party products such as Rapha apparel, I prefer to buy it from Trek because your customer service team and their knowledge are so impressive.
Everyone is so nice at the Beverly Boulevard shop. They are helpful, don't try to be "salesy", obviously just want me to be happy with my bike. I've recommended this shop to so many people...
Always receive excellent service
Exemplary service provided --- and was completed much sooner than expected.
Bikes!
Leon at the la mesa location is amazing. He loves bikes, knows a ton, and wants to share. I trusted his opinions and I didn't feel like he was trying to upsell me. As a result, I rode out of the store with my dream bike!
I needed a new mirror for my bike and Jacob helped me find it and he installed it on the spot.i was Abe to finish my ride! Thanks for the great customer service!
This shop is always super kind and helpful. Usually super quick on little service things I need too.
The staff were friendly, attentive, knowledgable, and made the shopping experience amazing.
Great staff. good prices.
Always get good and friendly service at the Alamo Trek store.
Great service! We came in to get a bike for my son’s 10th birthday, the staff was very helpful and enthusiastic about getting him all set up with the right one. We will be back.
Pete was great. He deserves a raise and a promotion and a bonus. Stellar service.
Very nice Trek employee cashed me out!!
Quick turnaround, honest assessment
The mechanic working when I came in was very helpful in finding a specific product that wasn’t on the sales floor.