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based on 8889 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Every person I dealt with from start to finish was friendly, knowledgable and professional. Our carpets look great! I was a bit surprised at the high cost of the service provided, however.
Got te job done.
Fast and worked very well with the stains on my carpet.
very happy with your service, Gavin did a good job, very professional. will use you folks again next year....First name removed
It was a great experience. The company was fantastic with communication. Calls and emails kept me informed along the way. Their service tech Robert showed up on time and was professional and thorough. My carpets are clean and I am completely satisfied with the whole experience. I highly recommend Zerorez.
A few hours after Tyson left my home, my neighbor came over and asked if she could see the carpet. She knew the folks I bought my home from and knew the general condition of the carpet. Not great, but not so bad that it HAS to be replaced ASAP. After she came in, she was shocked that the carpet wasn't "smelly" and "crunchy" to the touch. She then had me go over to her place and she told me that they'd had another company come out and do their carpet. After comparing the two, so happy I chose Zerorez!
I wanted them to come as quickly as possible . We scheduled the first available appt. but the next day there was a cancellation and the scheduler remembered my first request and called me back so I could have an earlier appt. I appreciated that. The technician was professional in appearance; that's a BIG deal to me when people I don't know come into my home. Robert knew his service, what would be best for my home and was efficient in doing his job so we could get on with our day. The carpet and couch both look great, plus the odor is gone.
I have had my carpets cleaned several times and within a couple of weeks they look as though they had never been cleaned. Zerorez did an amazing job and my carpets still look beautiful three weeks later. The technician was very professional and knowledgable. I will definitely use Zerorez next time I clean my carpets.
There were no smelly wet carpets after cleaning. The carpets looked AMAZING to say the least and will definitely refer to family and friends.
On time and a very professional technician in Robert Cruz
I couldn't really tell a difference. The stains are still there and the carpet feels crunchy.
I have used Zerorez several times and never had a bad experience, this visit was a little different. I think you may need to improve on your web site appointment scheduling as my appointment, although scheduled was over booked with some one else. it ended up working out okay so I am still very satisfied, and my cleaner did a really good job, but perhaps it would help others if you could improve the internet scheduling portion of the site
Carpets looked great! Service was prompt.
It smells wonderful, and it cleans GREAT!!!!!
Friendly, thorough.
I like that you didn't use shampoos on the carpet. I also liked the citrus smell of the solution that was used.
The service is excellent and it's really easy to schedule an appointment, I recommend zeroes to all my friends and co worker.
Good results, reasonable pricing, on time.
I was AMAZED how great the carpets looked after the cleaning!!! My carpets were really worn from foot traffic leaving them with dirty footprints. After cleaning they looked brand new agian! And the gentlemen doing the cleaning, Tyson, was very friendly, efficient, and did a wonderful job! Thank you!
We have a few spots in the high traffic areas that did not come clean
Technician arrived promptly and worked very hard.
Timely service and great results.
Very dependable.
well I waited an hour before I made contact to see why no one had contacted me or showed up to clean my carpets at my business...
Very professional.
Tyson was very professional and the job turned out very well. I'm very pleased.
Thank you. First name removed O'Connor. I recommended you to one of the ladies in the office,
dept Corrections.
Carpets look really good after cleaning. The Tech was very friendly and polite. Will recommed family and friends to Zerorez when they need their carpets done
Very professional. Any issues are taken care of immediately. Appointments are kept as scheduled.
Robert was great. Knowledgment
I think it was the most through carpet cleaning ever! our tec Kyle was very professional and done a good job upselling!! We ended up spending twice as much as planned, that didn't make me happy, but the job was worth it.

it leaves my carpets clean and looks real clean