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based on 8889 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Smaller window of arrival
I was disappointed that dingy color of the traffic areas was not removed. I understand that there are areas of high wear and that the fringe might be fuzzy but I did expect the color to come clean and not remain dingy looking. I truly don't believe in carpet "darkening". I believe it is ground-in dirt. My husband is going to borrow a commercial cleaner from a friend and we are going to try to clean the traffic areas ourselves before we move in this weekend. Your technician did try a 2nd time to clean some of these areas, which I do appreciate, however the end result is disappointing after spending $281. I showed the before and after pictures of the living room area (just one of the areas that remain stained looking) to 2 of my friends and they were in agreement with me.
Excellent carpet cleaning and technician service
No harsh cleaners and seem very knowledgeable about their services.
My carpet looks better than it has in years and after the guys were done it didn't smell like my carpet had been saturated with chemicals. Robert and dusty were very personable and answered all my questions.
Very clean. Good service. No smell afterwards.
No lingering smell of products and quick drying. Friendly helpful services.
they came back out and recleaned the carpet in the downstairs office last Friday and it looks much better.
thank you,
Our old carpet looks great after Zerorez cleaned it. The tech also was not smelly unlike another company we hired before, decent-looking too and very professional.Thank you!
Appointments are easy to make and techs are on time every time.
Things were explained in detail.
Excellent service, polite technician, reasonable prices and carpets look great! Will definitely use Zerorez again.
I appreciated how quickly Zerorez responded to my request for service. The carpets appear very well cleaned.
the propmtness in arrival. the guy was very nice
Friendly service, excellent cleaning
The test strip of my kitchen floor was impeccable. However, the rest of the kitchen tile floor was not cleaned to the same degree as the sample area. I would like to request a second cleaning, perhaps allowing the product a longer time on the grout.
Thank you
Fast professional results
They cleaned the carpet in the office Friday night at 9pm and this morning it looks terriable. As the day went along the dirt showed up more and more. not real happy with the cleaning job.
Name removed Phone number removed)
Terrific job. Arrived on the dot of beginning of appt. Session. Very personable Techs who did a fantastic job!
The technician was very helpful and friendly. He showed up on time and at the begining of the time window which was great. He cleaned the carpet bringing it back to what it looked like when we moved in.
They did a great job in a timely manner!
Your customer service was excellent. The phone call to let us know the technician was on his way was very helpful and he was on time! The carpet that was cleaned is quite old and badly stained by our dogs. After carpets were cleaned they looked great! Thanks! We will definitely use your service again.
The carpets were not soaked and the fragrance was pleasantly mild. I liked how the employee looked for stains before he started to work and inquired as to my knowledge of any pet stains. The cleaning was well done.
Your technician could have spent more time on the high traffic areas and stairs because they still look dirty. the best looking spot is by the kitchen and I asked him to make multiple swipes in that area and that looks good.
It cleans and smells wonderful. Gavin Hill once again did a excellent job. I have recommended Zerorez to several people, also Gavin. He is very professional and does an excellent job.
Great products for pet stains! Technitions are very friendly and professional.
Very clean , great service
you don't use any products just water.
They work well and smell nice too

Carpets look great!!!!! Got all the tiny stains out , Gavin is awesome