What our clients think of us!

friendlyness of your workers

It actually worked! My couch was nasty...

The urine smell is still in the carpet.

The young man who cleaned my duct work was very polite and professional, but I had expected someone with more experience (more than 6 months). I was disappointed with the actual cleaning brushes, I can't say this cleaning was any more thorough than a cleaning by the other company I've used in the past and their cost was quite a bit lower.

Able to schedule online and arrived when they said they would. Our carpet hasn't been cleaned in quite a while, the technicians were professional and explained what they were doing and did a great job. I didn't think our carpet would come as clean as it did and stains came out that I thought would be permanent.

Product was environmentally safe and was quick on the job

Reasonable price and did a good job!

My carpets look like new and feel soft. I know that the traffic area will not be like new, but my husband was happy when he came home and saw how clean the carpets were.
First name removed

Ability to remove stuborn pet stains

Very professional, listened to our concerns and gave plenty of options and answers to our wuestions

Price exactly as quoted, was not pressured to add any additional services. Stains removed, impressed with effectiveness of cleaning. Friendly service, all questions asked were answered in detail. We felt comfortable with all aspects of our experience with Zerorez.

Beautiful work :)

I didnt know they didnt use shampoo or i would never have went to them. I needed my carpets shampooed and they wouldnt give me a refund

My carpets are very clean. The reps were very helpful and informative. I understood everything they were doing and were just great.

Zerorez cleaned our carpets last year and then we had them back again because they did such a great job. They are correct that the method they use keeps your carpets clean without leaving soap to attract dirt. I can truly recommend Zerorez.

Friendly, quick and knowledgeable.

Timely service and carpet dried in half a day. No pet stains observable after the service.

Very nice employees and they were quick

On line scheduling was easy. We received a confirmation email, and a reminder phone call the day before. They called to say they could be there early if it was OK. That was nice.

The products are chemical free.
the Technician was knowledgeable, helpful, and polite and did a great job!

Floors look great & technician was very informative.

emailed for a quote, got a very quick call back, Robert was out the same day to give me an estimate

professional people that you know are trustworthy, your cleaning process and most importantly results.

Prompt, friendly, & knowledgeable; my carpet looked great in no time at all.

No soaps used on carpets.

I am happy they are chemical free

You are on time, you don't use a lot of chemicals, and you do your best to leave the carpet drying as quickly as you can by using the fans.

Very nice smell and very quiet operation of the machinery. The operator was very friendly and willing to answer questions. I liked his attitude very much. The apartment looked like it had new carpet laid down when he was finished.

The tech continually left the door open while it was cold, and also did not offer change back from a cash payment. It was only 6 dollars so I didn't say anything but I would like the option of of tipping vs being forced to do so. Other than that it was a very easy experience and I would like to use your services again.

The results and friendliness of the staff

I appreciated the prompt quick service and your technician was courteous and cooperative to my request to revisit certain soil spots. Unfortunately my carpet apparently needs some
detergent to remove its stains at this time from the high traffic areas.

Although disappointed in the level of cleaning achieved this time, I feel it is the age of the carpet. I do like your service and will probably use it again after the detergent washing.