- Phone: 509-582-9000
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based on 8889 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The tech did a great job was very polite and professional!
Very polite and professional service and a great product.
My carpets were cleaned very nicely
Clean and no chemical smell plus fast drying.
No harmful chemicals.
They are clean, neat and effective!
Carpet didn't clean well
My carpet looks great, wish I would have done it sooner, easy scheduling, great customer service, what more could you ask for?
I have used zerorez in both my home and 4-plex unit. They are always very easy to work with and do an amazing job! I recommend them to everyone!
Quality and service were outstanding from start to finish.
Carpet was still dirty. My carpet cleaner that I have at home does a better job. Had to keep telling tech that areas weren't clean. Very disappointed I have to now go back over areas myself and clean when I paid your company to do. Wouldn't use or recommend again.
The service was wonderful. Will use you again
I have already given your number out to several people.
The service was excellent! The tech did a awesome job cleaning and explaining the product
prompt, efficient, explained what they were doing to the carper
Did an excellent job of cleaning.
Seemed to do a great job...there is one dark spot by the door that might have been missed. Spot was bigger, but about a 6"x12" slightly darker area still remains. Rest of the carpet looks great...all other stains came out. Technician was professional and competent. A nice young man. I will certainly recommend your services to friends and family.
The softness and cleanliness of the carpets is amazing. The technicians are friendly, respectful and thorough.
fast and on time
Our carpet looks like new!!! Thank you for a job well done!
Fantastic Job! :)
Very honest. ...
Carpet turned out really nice. Edwin was awesome & would like him to return the next time we use your services.
Also we really like the zero stink spray & would like to purchase another bottle or it.
Overall, great service. We had a stain (dog vomit)that he thought came clean, but it did not come out completely (we were not surprised...we had worked on it ourselves. A couple of other stains that I wasn't aware of became more pronounced once carpet was cleaned.
Quick drying and not smelly--service is efficient and friendly.
Carpet looked fine for a few days, now the spots are returning.
Reminder day before, called 15 minutes prior to arrival, clean/friendly technician....and didn't even wake up my sleeping toddler.
Cleaners were very professional! We really were happy with the service! Carpets look great!
The service tech who came to my home was very professional, he did an excellent job. He was so easy to work with and I would welcome him back into my home any time. We have an appt. on the 5th of June. Thank you for great service. I think the technician was Fredrick.
We have 6 year old carpeting that has seen way too many pet stains. We hope to replace it soon, but wanted it as clean as possible. I didn't want any "extras" and signed a waiver that I understood that without the extra treatment there might be residual smells. I was very pleased with the outcome and will call on Zerorez again. It is much cleaner and the appearance much better than it was. i didn't feel any pressure to spend more money than I could afford. I appreciate that!