What our clients think of us!

Carpet is clean and the house smells great.

To find out it's more than carpet cleaning. I also had my vents done.

There is not a "strong smell of chemicals" when my carpets are cleaned. The spots are gone, and the Zerorez rep-worker is friendly,professional and gets the job done. The man who did our carpets was named "John" and was courteous and did not stop until the carpet looked was finished and all spots removed. He offered some specials, but did NOT push. (which I liked).
Thank you.

You were prompt to reply to our request form immediate service.

Products worked well on our carpet. We are very pleased with the results. John was our technician and was a great guy. He was skilled with his work, and was a very kind and pleasant person to be around. When you have a good product and great service people, you can't go wrong.

If you could narrow the arrival window from 4 hours to 2 hours, I would rank Zerorez a 10. Or if you could offer a "late window" from like 4 pm to 8 pm, it would be more manageable. With a 2 pm start time slot, that's almost an entire afternoon off work just to get the carpets cleaned.

Have the workers carry cash so they can give Chang! I was forced to give a 18.00 tip because the person didn't have change for me. I feel it is inappropriate to not even document the tip.

Fast & Friendly Service! Love ZeroRez!

I was impressed that I was able to schedule an appointment the same day as I called. The technician, John, was professional and spent extra time to help solve our pet issues. I would highly recommend Zerrez to my family and friends.

There are still red stains in numerous spots he left before I even looked at it.

Will work at odd hours, like after five or Saturday. Very carefull when doing the cleaning.

John was very good to work with.

Thank you

First name removed O'Connor

The technician arrived promptly, did an excellent job of cleaning our carpet, and it looked great when he was finished!

Safe and efficient

Prompt arrival, good communication, efficient delivery of service.

The carpets were really clean and didn't have that feeling like there was still soap on them.

The promptness of which he arrived very professional did a awesome job

You came right away. I didn't have to make an appointment weeks out.
The service men were very knowledgable and courteous.

No toxic chemicals are used. Very friendly technicians.

Did a good job. Not sure it was any better than Dan's carpet cleaning. I did appreciate you coming back to redo to carpet areas. I think they looked better after you re leaned them.

Technicians are friendly and well informed. They're considerate and careful while they're working. Carpets look great when they're done.

Fast and efficient, well worth the expense.

Giving a 4 hour window really impacts the day. A 2 hour window is more appropriate.

Our appt time was changed from 2:30 to 8 and we had not approved that time so we had to ask employee to come back in an hour so we could finish preparing the rooms

We have used Zerorez 3 times in the past 6 months and always on time and excellent service.

I thought the technician did a great job and was very friendly and hard working

The carpets were wet for over 8 hours

It's been over 2 weeks and I still have not gotten my area rugs back. I also don't seem to be able to get through on the phone. It puts me straight on hold. I waited for 25 minutes today before giving up. I just can't imagine your phones ringing off the hook that extensively. But I prepaid for the carpets and I want them back.

Friendly staff. Special cleaning for carpets, especially Persian.

The service technician (Jim)was very friendly and professional. My carpets look great and I like the fact that your process does not leave any residue.

Punctual, friendly, informative, cooperative and did a great job! I will have zerorez clean all my rental carpets!