Trek Store of Highland Park

Customer Testimonials

Report a concern   April 26, 2021 — Rated 10 out of 10 by Jose Guzman Trek Store of Highland Park
What do you like about our products and services?

The amazing customer service!!!

Report a concern   April 26, 2021 — Rated 10 out of 10 by M.O. Trek Store of Highland Park
What do you like about our products and services?

Good customer service
Report a concern   April 26, 2021 — Rated 10 out of 10 by M.J. Trek Store of Highland Park
What do you like about our products and services?

Even with a crowded store and limited inventory, was able to get speedy and helpful assistance.

Report a concern   April 25, 2021 — Rated 10 out of 10 by Erin Harris Zion Cyclery
What do you like about our products and services?

Thanks for. Great experience. It made the drive worth it. I called 8 different shops before I found you guys. You were willing to save two bikes for my son so we could make sure he got the right fit. Good thing...he needed the XXL! Great customer service! Thank you very much!
Report a concern   April 25, 2021 — Rated 10 out of 10 by Osvaldo Aguilar Zion Cyclery
What do you like about our products and services?

You always get top notch customer service at Zion Cyclery! They treat you like family. Will always go back to buy and service all my bikes.

Report a concern   April 24, 2021 — Rated 10 out of 10 by P.K. Trek Store of Highland Park
What do you like about our products and services?

Great service, friendly with detailed explanations/advice. And turnaround repair time was within a day for a tube/tire installation and bike check-in the spring when most people have service done. Great experience
Report a concern   April 24, 2021 — Rated 10 out of 10 by S.R. Trek Store of Highland Park
What do you like about our products and services?

Thanks for fixing up our old bikes so well. New bikes cost a fortune now
Report a concern   April 23, 2021 — Rated 10 out of 10 by P.D. Trek Store of Highland Park
What do you like about our products and services?

Very knowledgeable
Report a concern   April 21, 2021 — Rated 10 out of 10 by T.H. Trek Store of Highland Park
What do you like about our products and services?

Torson was very knowledgeable and spent a good amount of time figuring out all the accessories for my bike with me even though I’m sure he has a backlog of bikes to be working on-it was truly appreciated!
Report a concern   April 21, 2021 — Rated 10 out of 10 by D.S. Trek Store of Highland Park
What do you like about our products and services?

Very knowledgeable team
Report a concern   April 21, 2021 — Rated 10 out of 10 by Sandra Gardner Zion Cyclery
What do you like about our products and services?

Staff was very knowledgeable and helped me on the spot.
Report a concern   April 21, 2021 — Rated 10 out of 10 by A.L. Trek Store of Highland Park
What do you like about our products and services?

I was pleased with the courteous and professional treatment I received. I was provided with alternatives and information to help me make repair decisions. Service was completed in unexpectedly short time.
Report a concern   April 19, 2021 — Rated 10 out of 10 by J.P. Zion Cyclery
What do you like about our products and services?

great place and great customer service

Report a concern   April 18, 2021 — Rated 10 out of 10 by J.M. Zion Cyclery
What do you like about our products and services?

Excellent service once again. I broke my front axle and called around, but no one had the part, so I went to Zion and they were able to locate something and fixed it on 5he spot. Another shop said it would go in their queue and that was three weeks. Zion is the best.
Report a concern   April 18, 2021 — Rated 10 out of 10 by B.C. Trek Store of Highland Park
What do you like about our products and services?

Always super helpful

Report a concern   April 18, 2021 — Rated 10 out of 10 by T.J. Zion Cyclery
What do you like about our products and services?

The gentlemen were all very helpful and knowledgeable.
Report a concern   April 18, 2021 — Rated 10 out of 10 by P.H. Zion Cyclery
What do you like about our products and services?

You are the best bike shop around. Great selection. Super helpful staff
Report a concern   April 18, 2021 — Rated 10 out of 10 by J.A.M. Zion Cyclery
What do you like about our products and services?

Great service and friendly employees

Report a concern   April 18, 2021 — Rated 10 out of 10 by E.B.N. Trek Store of Highland Park
What do you like about our products and services?

Quality products, great staff, helpful staff, knowledgeable staff.

Report a concern   April 16, 2021 — Rated 10 out of 10 by Robert Garcia Zion Cyclery
What do you like about our products and services?

Excellent service, they took care of my brake problem on the spot and was out the door ready to bike the next day
Report a concern   April 16, 2021 — Rated 10 out of 10 by J.R. Trek Store of Highland Park
What do you like about our products and services?

Jeff in service was very helpful. Found my new LBS. Thank you!
Report a concern   April 16, 2021 — Rated 10 out of 10 by S.F. Trek Store of Highland Park
What do you like about our products and services?

Extremely responsive and courteous. Plus, the bike is perfect!
Report a concern   April 16, 2021 — Rated 10 out of 10 by Mychelly Buss Trek Store of Highland Park
What do you like about our products and services?

Very efficient

Report a concern   April 14, 2021 — Rated 10 out of 10 by L.L. Trek Store of Highland Park
What do you like about our products and services?

Outstanding service and selection!
Report a concern   April 14, 2021 — Rated 10 out of 10 by Sherri Farris Trek Store of Highland Park
What do you like about our products and services?

The bike mechanics go above and beyond to be helpful, even when the shop is busy with tune-ups and repairs. I am grateful to them for keeping me riding!
Report a concern   April 14, 2021 — Rated 10 out of 10 by H.B. Zion Cyclery
What do you like about our products and services?

Great customer service

Report a concern   April 14, 2021 — Rated 10 out of 10 by Kyle and Debbie Chudom Trek Store of Highland Park
What do you like about our products and services?

Ashton and Corey did an amazing job!
You are lucky to have them both on your team!!!!
Your store is amazing and had a wonderful experience.

Cheers
Kyle
Report a concern   April 14, 2021 — Rated 10 out of 10 by Mike Bailey Trek Store of Highland Park
What do you like about our products and services?

New tubeless tire installation went perfectly. I received useful instructions too.
Report a concern   April 14, 2021 — Rated 10 out of 10 by Carol/ Lindsay Brown/Pomeroy Trek Store of Highland Park
What do you like about our products and services?

knowledgeable staff and always with a friendly approach to your problems. You always get the right fix not just a band-aid to send you on your way.
Report a concern   April 13, 2021 — Rated 10 out of 10 by W.E.F. Trek Store of Highland Park
What do you like about our products and services?

So far, we love our new e-bikes. Thanks to Zoe, buying them at the Trek store couldn't have been easier. She was knowledgeable, patient and accommodating.

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