Customer Testimonials
Nice facility. Damian was very friendly and helpful.
Great service from preventative maintenance to quick repairs. Very knowledgeable and very positive attitudes. Love this store.
Able to walk in and get service done without appointment. Also they did a good job of adjusting me derailier and planning future work to lower my gear ratio.
I was really happy with the service I received. I needed a replacement crank foe my sons old Specialized. The frame is still in good shape and no point getting a new bike while he’s still growing. I also had them add new shifters and brakes. I wasn’t over sold and the gentleman that helped me out was really great and helpful. I live about 25 minutes from the shop but go out of the way to give them my business.
good service
The sales people were very helpful
I come in to see Al
Service is fantastic, the staff is super knowledgeable, prices are set very competitively, and the shop is perfectly located for me.
The staff there is very friendly and helpful. Every time I go in I can get the product im looking for and any help or answers I need. Highly recommend this place and I've enjoyed Trek products for a decade now.
Quality products you can depend on. More importantly, the staff is friendly and knowledgeable; I always receive great service here and in the Zion store. We have purchased several Trek bikes, as well including a recumbent bicycle and an e-bike this year.
The service is excellent
Always first rate. Excellent technicians and sales staff. I have been a customer for almost 30 years!!!
Knowledgable
Only took my bike out once but so far I love it. Also so far the service has been pretty good
This product is very good.
Great experience overall. The staff / Nikko, was super helpful and personable.
I was able to find the toddler bike that we wanted for my son. I was in and out in no time.
I love the bike and the customer service was great. No issues at all
Everyone was so helpful.
Great customer service
Great service!
Great service!
Everyone was really helpful. And answered all my questions. Thanks you
Great product selection. Great service. Friendly staff.
Friendly & knowledgeable staff. Had product I wanted in stock. Listened to what I was looking for and made an excellent recommendation on a new bikepacking bike.
Efficient quick service; friendly staff
The level of service that KC and Torsten provided what’s second to none. This is “The Bike Shop” for the north shore!
Your staff is helpful and pleasant always going beyond the norm. I have to drive a good distance to get to your store however I'd never use a different bike shop.
The service team @trek in HP did a great job diagnosing problems with my bike, recommending service, and doing it.
Very honest and great service. Thanks.