Customer Testimonials
I like working with Zack to find my puchase needs. I bought the new DS3 as it is larger than my old Schwinn. I have osteoarthritis now in my feet and lower back and wanted something that fit better and I believe the DS3 has improved my riding experience.
Had new Dual Sport 3 bike 30 day adjustment performed. Technician who worked on my bike listened and worked to adjust/resolve issues. Shifting is slightly better but the rear derailure still seems a little off, sometimes lagging (delayed timing) in shifting to upper and lower gears when riding. The middle gears shift perfect. Maybe just needs more use to break in or another adjustment, not sure. No complaints about technician... he worked on my bike for quite a while and adjusted the seat and worked on my handlebar noise. If you have any advice please feel free to let me know.
My old Schwinn mountain bike (High Plains I think...) bought around 1987 when I got our of the Navy used to have shift problems. Had a tune up in 2019 closer to where I live for the first time. Had to bring it back for shift issues and the owner told me the technician was supposed to change the cables but did not. She said they stretch over time... after change of cables the shifting is perfect now. I was totally shocked and surprised. Surprisingly, my old Schwinn currently shifts better than my new Trek. Hope more use or the next adjustment will resolve.
Thanks. Name removed --
Great customer service. They installed my new chain immediately upon buying it! I wouldn't go anywhere else.
You guys rock! Helpful, knowledgeable and friendly!
Staff are friendly and knowledgeable
Technicians are excellent. Service, knowledge, all good. I feel that they would go out and ride the bike themselves once it is fixed...... that much pride and confidence
Great customer service!
Great service, friendly staff. They took the time to answer all my questions and made sure that I was setup before I left. I would highly recommend Zion Cyclery to anyone!
Everyone at trek Highland Park always go out of their way to make it happen, thanks to all for all you do.
Excellent experience from beginning to end. The attention & patience helping my daughter find the perfect bike made me feel like I was making the right choice. Thank you!
CJ was extremely helpful and professional.
Everyone there is very helpful
Service was great. Both guys who helped us order a bike and get accessories for our other bikes were great.
Efficient, fair and super nice people
Excellent service & great selection. One of my favorite stores in the area. I live 30 minutes away, and have several stores located closer to my home, yet I prefer to drive to Zion Cyclery for all my service & bike shopping.
Great customer service, friendly and knowledgeable staff.
Professional, friendly.
Availability of Electra parts.
Always great service when I go into the shop. I feel like bike shops can be intimidating for new bikers. I know I was when I first went in, but the crew is always friendly and engaging.
Support Local!
YOu have inventory where others dont.
So helpful. I was running late and they still took my sons bike in.
I was beyond grateful!!!
Top notch service!
Good helpful team w/ good products
Professional service.
Service staff was terrific and efficient.
The amazing customer service!!!
Good customer service
Even with a crowded store and limited inventory, was able to get speedy and helpful assistance.
Thanks for. Great experience. It made the drive worth it. I called 8 different shops before I found you guys. You were willing to save two bikes for my son so we could make sure he got the right fit. Good thing...he needed the XXL! Great customer service! Thank you very much!
You always get top notch customer service at Zion Cyclery! They treat you like family. Will always go back to buy and service all my bikes.
Excellent service and very knowledgeable