Customer Testimonials
Availability of part I needed
Comprehensive inspection of our bicycles.
Highly recommend! Great service and the employees and owners are all amazing hurry helpful people!!
This is my second purchase at Trek Highland Park, and just like the first time, the staff was helpful and polite. They didn't try to upsell me and took the time to answer all my questions. Amanda and Corey were fantastic — knowledgeable, patient, and genuinely focused on finding the right fit for me rather than just making a sale. Great experience both times. Thank you both
The customer service was great and they did the repairs I needed & got my bike back to me quickly and the price was reasonable.
Great team there, love working with everyone!
KC was very patient and talked me through every thing. The shop is large and carries a great inventory of bikes and accessories.
Bike Fitting - Rob did a grea job - very thorough
Robb is super helpful!
John and Torsten were incredibly helpful in getting my -bike fitted for new brakes and fixing some minor problems. Thank you both!
Convenient scheduling professional and complete service
super quick and friendly
Best staff
Torsten provided excellent service. He's very knowledgeable.
I always bring my bikes here. A lot of competent repairmen and good prices on their work.
I think the service was very good. Polite workers and knew their products.
The individual that I requested information from about my 2018 Trek Farley 5 bottom bracket was very helpful and responded with a follow-up phone call an hour later to inform me on the availability from their (Zion Cyclery) vendor.
Professional service - much appreciated!
Friendly, helpful professional staff got me the part I needed right away.
Great staff - knowledgeable and always easy and enjoyable to interact with.
Friendly and helpful
Service is exceptional as your staff is very accommodating and helpful. Great shop!!
Great service on bike repairs.
Experienced bike maintenance people. new tires, brakes , and lubrication. easy pickup next day
High quality and courteous service.
Excellent service! Love my new bike fits perfectly.
Torsten and the crew were super helpful in quickly addressing a time sensitive issue.
Always very helpful and willing to spend the time it takes to share information, look up information, and have patience with questions.
Found out right away what was wrong with bike
Great selection of Trek bikes, ASSOS bike wear and knowledgeable and helpful staff.

The service was welcoming, friendly and not pushy in any way.
I felt like I was guided to a good solution.
Post purchase the fit to the bike was very carefully executed and professional.