Trek Store of Highland Park

Customer Testimonials

Report a concern   December 14, 2025 — Rated 10 out of 10 by Kevin Vonbergen Zion Cyclery
What do you like about our products and services?

Great customer service!! Everybody at Zion cyclery is passionate about what they do and it shows. I love going to the store! And product choices are excellent. It's my favorite bike shop!

Report a concern   December 8, 2025 — Rated 10 out of 10 by K.K. Trek Store of Highland Park
What do you like about our products and services?

Quality good and reasonable prices

Report a concern   December 6, 2025 — Rated 10 out of 10 by D.L. Trek Store of Highland Park
What do you like about our products and services?

Staff are very friendly

Report a concern   December 5, 2025 — Rated 10 out of 10 by J.J. Zion Cyclery
What do you like about our products and services?

Great service and the staff was really able to help

Report a concern   December 5, 2025 — Rated 10 out of 10 by Raul Tinoco Trek Store of Highland Park
What do you like about our products and services?

Here’s a polished and professional version of your message while keeping your gratitude and enthusiasm:

I would like to thank everyone involved in bringing my bike back to its former glory. You truly went above and beyond—far exceeding my expectations. I primarily worked with John, and his communication, expertise, and workmanship were exceptional.

I look forward to continuing to bring my bikes to you for service. My road bike will be next in line.

Thank you again for the outstanding work.

Report a concern   December 5, 2025 — Rated 10 out of 10 by E.P. Zion Cyclery
What do you like about our products and services?

They have good people work there

Report a concern   December 3, 2025 — Rated 10 out of 10 by Terry Leight Trek Store of Highland Park
What do you like about our products and services?

Great team. Contacted KC regarding squealing on my Wahoo Kickr after I stop pedaling. I sent a short video with the sound. He responded right away, telling me to bring it in, and copying Torsten and John. When I brought Kickr and the bike in, John was there and took a quick look, but couldn't readily ascertain the cause so he suggested I leave it and he would call me. He did call and told me he didn't find the problem but suggested I leave it for a few days and he would ask Torsten to look at it. A few days later, Torsten called and said he had mounted the bike on the Kickr and ridden for a few minutes, but could not reproduce the squeal. He suggested that it may occur only after riding some longer length of time. He also suggested, that I contact Wahoo as they may have an answer. I could not have been more pleased with the customer service I received from everyone at Trek Highland Park.

Report a concern   December 2, 2025 — Rated 10 out of 10 by Kyle Roeder Zion Cyclery
What do you like about our products and services?

I like the friendship of the employees. Also the knowledge of the products they have

Report a concern   December 2, 2025 — Rated 10 out of 10 by Florian Kalman Trek Store of Highland Park
What do you like about our products and services?

Quality

Report a concern   December 1, 2025 — Rated 10 out of 10 by J.R. Zion Cyclery
What do you like about our products and services?

The store offered a good range of bikes I was interested in and the employees explained the differences between models well. They were also very kind to make sure bikes were properly fit and ensured that other products, like an indoor trainer I bought, were ready to use right away.

Report a concern   November 27, 2025 — Rated 10 out of 10 by Paul Dickinson Zion Cyclery
What do you like about our products and services?

Love their friendly and knowledgeable service!

Report a concern   November 27, 2025 — Rated 10 out of 10 by W.B. Trek Store of Highland Park
What do you like about our products and services?

Experienced and proficient mechanics who can be trusted to work on high end bikes + Fast and friendly service = why I bring my bikes here.

Report a concern   November 26, 2025 — Rated 10 out of 10 by Luis Calderon Zion Cyclery
What do you like about our products and services?

It went as promised, no surprises.

Report a concern   November 26, 2025 — Rated 10 out of 10 by J.L.G. Trek Store of Highland Park
What do you like about our products and services?

Great timely and freindly service

Report a concern   November 26, 2025 — Rated 10 out of 10 by Laura Applebaum Trek Store of Highland Park
What do you like about our products and services?

Trek has been truly so wonderful! You guys are so insightful, kind and offer really valuable advice. True expertise in the field.

Report a concern   November 20, 2025 — Rated 10 out of 10 by Bob Mary Wiacek Trek Store of Highland Park
What do you like about our products and services?

Great products and the service is top notch. The team is extremely knowledgeable about the products and how to service all of your needs. Highly recommend the store

Report a concern   November 13, 2025 — Rated 10 out of 10 by E.A. Zion Cyclery
What do you like about our products and services?

People

Report a concern   November 13, 2025 — Rated 10 out of 10 by Lee Hatton Zion Cyclery
What do you like about our products and services?

Serviced my Trek bike, looks and performs like new again, very quick turnaround, helpful staff.

Report a concern   November 12, 2025 — Rated 10 out of 10 by David Thomas Zion Cyclery
What do you like about our products and services?

Zion Cyclery has a very professional staff, and very knowledgeable and customer focused in consultation for a new bike.

Report a concern   November 10, 2025 — Rated 9 out of 10 by M.G. Trek Store of Highland Park
What do you like about our products and services?

Quick friendly service

Report a concern   November 8, 2025 — Rated 10 out of 10 by L.L. Zion Cyclery
What do you like about our products and services?

Very friendly and knowledgeable staff. Well done.

Report a concern   November 7, 2025 — Rated 10 out of 10 by C.M. Trek Store of Highland Park
What do you like about our products and services?

everything

Report a concern   November 6, 2025 — Rated 10 out of 10 by Sheldon Goldner Trek Store of Highland Park
What do you like about our products and services?

Professional, great expertise. And fantastic facilities

Report a concern   November 5, 2025 — Rated 10 out of 10 by A.P. Zion Cyclery
What do you like about our products and services?

Were friendly and service was excellent. I got what I needed done/replaced. And they alerted me and caught other things I didn’t notice. Just things to be aware of and i’ll take care of it next spring. They did a great job, thanks.

Report a concern   November 4, 2025 — Rated 10 out of 10 by L.S. Zion Cyclery
What do you like about our products and services?

Another flawless transaction! Very happy with the latest bike build by Duane! He's always willing to help before, during, and after the build. Always helpful if I need any last minute adjustments. Duane is definitely an asset to Zion Cyclery! Niko has also been a big help through the years too! He even delivered something to me at my workplace recently. No wonder Zion Cyclery has been around for decades and has a very successful business. It's always a pleasure visiting the store. The whole crew is always willing to help! Thank you again Duane, Niko, and crew!!!

Report a concern   November 2, 2025 — Rated 10 out of 10 by J.T. Zion Cyclery
What do you like about our products and services?

Ran over my front rim and thought it was ruined and the bike shop was able to true the rim.

Report a concern   November 1, 2025 — Rated 10 out of 10 by Domingo Rubinos Zion Cyclery
What do you like about our products and services?

Great service from highly competent mechanics,. A place filled with bike experts. Anthony and Dwayne were great mechanics! Nikko will do anything for you, his customer! Find parts, find alternatives, cater to your needs!

I come here every time I need to bounce off ideas for a modification on my bikes, new products to enhance my biking experience and safety. I love this place! It’s a local treasure.

Report a concern   October 31, 2025 — Rated 10 out of 10 by Richard Garcia Zion Cyclery
What do you like about our products and services?

Las bisicletas que tienen en venta

Report a concern   October 31, 2025 — Rated 10 out of 10 by M.F. Zion Cyclery
What do you like about our products and services?

Good service. Thanks

Report a concern   October 28, 2025 — Rated 10 out of 10 by Timothy Gramins Trek Store of Highland Park
What do you like about our products and services?

The bikes are nice. The service support and guidance are outstanding.


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