Customer Testimonials
Great staff! answered all questions we had.
Always takes care of me
I drive past this shop every day, and since I recently started riding my bike again after 27 years (lol!), I decided to finally stop in and take a look around.
The guy who greeted me was incredibly friendly and took the time to answer all of my questions. I’ve been looking to purchase some starter accessories, and while I could easily order everything through Amazon, Walmart, or another big-box retailer, I decided to support a local business instead.
The customer service I received definitely made a great impression. I’ll be coming back for my future bike needs and would highly recommend checking this shop out if you’re looking for great service and want to support a local business!
After having a difficult time at another shop and being way over priced for the services requested. I went to the Zion shop who's customer service and prices were extremely reasonable and very appreciated. I ran into a couple of snags with the work and they work patient and completed the work in amazing time. I will definitely continue to use their services in the future.
Quality bicycles , staff very knowledgeable, friendly and helpful. Staff guided us to a good fit for a bike,
Got me back on the road ASAP with a new cassette changed on the spot.
Great service department. They always take such good care of my bikes. Friendly, knowledgeable ,& professional staff. I highly recommend them
Zion Cyclery has friendly and knowledgeable service techs who are willing to take the time to explain the service issues they will be addressing.
Good products and the staff is super helpful and don’t try to be salesman pushing products. This is the second time I have bought a bike here and both times the staff is helpful and not pushy. They let the products sell themselves and make sure they fit your needs.
Torsten is THE BEST. He fixed my bike shoes, and didn't hold a grudge when it took me 3 months to pick them up!
i always call here for my bike service, cause it's the best in lake county
Great guys and service
I was very pleased with the overall purchasing experience. I was able to test ride several bikes to finalize which one I ordered. The set up and delivery of the bike went smoothly and Zion Cyclery personnel set up the bike for me to my exact specifications. They also answered my questions during the final set up process.
Great communication, very knowledgeable and professional.
Service department timely and courteous.
Variety of components and bikes. Little bit of everything for everyone. Top notch crew !!
Friendly, helpful & a clean organized store!
The product for my bike and the service was great.
Great service, same day turnaround and very thoughtful guidance on repairs and new equipment.
The people are always so helpful and friendly! Everyone I've worked with seemed very knowledgeable and provided honest advice.
The service people are great at the store.
Friendly knowledgeable crew who take the time to share their experience.
Attention to Detail, & Professional Service.
Sales person was super helpful!!
As always, my service experience was excellent. Jeff was able to do the work while I was at the store. Well done!
Great customer service and knowledgeable staff.
The employees were attentive, explained what I needed and did not push when I said I did not want additional services. Really appreciated their time and expertise and understanding my needs.
Great service!
I brougt my bike in for a cleaning an tune up. It was done in 3 days and it looks and rides like a brand new bike! The staff was helpful, friendly, knowledgeable
I will be back for anything bike related.
Mike
Love your store