Customer Testimonials
Design and quality
Great staff! Very professional! Highly recommended!
Excellent service from start to finish. The repair was completed on time, pricing was transparent, and the quality of work was great. A very good experience.
I appreciated the customer service provided and I feel the cost of labor was fair!
Very good customer service.
Great service and personnel.
Kaden helped me out right away. Had some brake pads off of my wife's bike that we bought at Costco 7 years ago in AZ. I had a sample, he said they had them and came right back with enough to take care of the whole bike. Came to a grand total of $16.02 with tax. He was courteous, friendly and knowledgeable. I will be going back to this bike shop.
Very friendly and knowledgeable people.
Staff was super-helpful and provided great service.
Dwayne and D are fantastic! It’s nice the team does not have turn over they know the owners and their bikes and I value that! Lots of confidence in them
Thanks for the friendly and knowledgeable service! We will be back for future purchases!
The customer services amazing!!!!
Greeted by friendly staff!
Great selection of items
The dressing room was clean and welcoming
The whole process was great.
Can’t wait to come back again
Highly recommend
Keep it up highland park
Can’t wait for a great summer and riding
Bicycles are well made and employees know their products.
Technician took the time to walk me through the need for each repair.
The Staff is very friendly and knowledgeable. The service they provide is the best I have received anywhere.
Torsen is a fantastic and a huge asset to you store. Keep up the great work.
I love my Trek store. The people are friendly. The bike service is thorough and timely.
The shop was able to get my bike on for service on a short notice. Called me to update me on needed repairs (new chain failed free wheel) got the parts in faster then the quoted time.
Vgood
GREAT SERVICE EVERYTIME, WOULD NOT SHOP ENYWHERE ELSE.
The team was knowledgeable, professional, and really took the time to help me with my tires. The whole experience felt tailored to me—highly recommend.
I just purchased a Trek Domane SL6 from Highland Park Trek. This was the second road bike I've purchased from the store. The first was 9 years ago. I appreciate the knowledge of the sales people. Cory has done my bike fitting in the past, and he did a great job again this time.
Everyone is friendly and experienced and very helpful.
Sales people were friendly and knowledgable!
Knowledgeable salesperson and quality product
Damian was very helpful in choosing full suspension mountain bike for me,
Attention to detail, never felt being rushed stood out
Great service and communication.
Thorough work by the mechanic (Mike)
Friendly/knowledgeable staff and excellent service department
The staff is very helpful.