Customer Testimonials
Quality
Ordered through Trek and unassembled bike was delivered to Zion Cyclery. They were able to completely assemble bike that same day, so I could pickup after work. Sales people were very helpful, providing suggestions on attachments and installing them before I left.
Niko is always super helpful and the rest of the crew is very knowledgeable.
I had a Great experience at the Zion store
Everyone was very helpful and also they had a huge selection of E Bikes, parts accessories
Attention to detail and excellent customer interaction
Friendly and helpful staff
Friendly staff and great store! Professional and clean!
Great service and very knowledgeable staff.
Torsten was awesome
Fast and thorough bike maintenance services!
Always professional service.
Best bike mechanics and friendly service.
I found the staff in the store to be very friendly and helpful and willing to answer all questions,
Friendly and thorough service, especially for cycling newbies
Shortly after I had picked up my bike from a tune-up, I crashed. I went back to the shop and the staff inspected my bike to make sure it was still safe to ride. Nikko found a crack in my helmet and immediately started the process of replacing it for free (big fan of that Trek crash replacement guarantee) and I had my new helmet within a couple of days. I highly recommend this shop!
Upon entering the store I was treated immediately. Then we talked about what I needed to get my bike rolling again. They said they could get it done and I left my bike and all looked great when I picked it back up. I always recommend Zion Cyclery. Thank you for being great!!
So friendly and knowledgeable. I appreciated your assistance getting my son's bike back in business. The store looks great. There are so many gorgeous bikes just waiting for homes! Coolest paint jobs, ever. Thanks, as always for being a part of Highland Park and fostering a great sport!
fair price
excellent service
great customer service
Good service, pleasant customer service.
Great Service! Professional, Friendly, and Knowledgeable! Thanks
The service team here is outstanding and went out of their way to get a repair of my eesilk Cane Creek saddle and seat post covered under warranty. They also tuned up my son's derailleur on his KHS bike and gave me pointers on how to do it myself for free. This place is a great. No snooty bike mechanics. Just great customer service.
Friendly service. Young lady was very helpful and went above and beyond unpackaging a light to check out clip feature. I’m thankful for her efficiency.
awsome place owner super knolegable
Always great service and friendly staff.
Staff are so friendly, helpful, and knowledgeable.
Extremely knowledgeable staff that took care of my issue very quickly and was reasonably priced.
I had a spoke break on my bike in the middle of a long distance ride. Luckily, Zion cyclery was close by and open. The bike mechanics installed a new spoke and trued my wheel very quickly, and for a very reasonable fee.
The staff were amazing and very helpful.
Happy to return and recommend the store.
The staff is friendly and always willing to help.
Helped me right away, fixed my issue at a minimal cost