Customer Testimonials
Customer service and professionalism
The guys that fixed my bike wew awesome!!
Staff know their stuff.
Fast, accurate work.
They know me as a customer but treat me as a friend.
Attention to detail, followed through, committed staff
casey did a great job/repair. thank you.
I popped in to try a FT bike. The sales associates were very friendly and helpful as was the person who answered my questions when I called prior to arrival.
Torsten the bike mechanic is one of the best guys I have met. One of your sales people sold me a bike they knew would not fit, a 62cm Domane, when I am 6’7” with a 37” inseam, rather than referring me to a different company that makes a 64cm frame. Torsten did everything in his power to help me get a good fit by rigging the bike to more resemble a 64cm.
The staff was very helpful.
Outstanding customer service
Warm friendly environment with extremely knowledgeable staff. Access to a vast amount of product to fill all our cycling needs, MTB, Gravel, Road, Endurance….. The staff is extremely friendly and helpful. We have been customers of HP Trek for over 2 years and have yet to have a bad experience, service or product. They are our go to store for all our cycling needs!!!!
Truck is a brand that I’ve trusted for years and you guys always give me excellent service. Thank you.
Employees are great
Friendly and knowledgeable
Repair done while I waited.
Great!
Friendly and competent service
knowledgeable staff and top notch techs. Every time I bring in my bike I get it back in perfect condition
Knowledgeable techs! Great job by highland Park Trek by keeping the staff on board there!
They were very helpful and friendly when I took an old bike in to get tuned up. They did it while I waited and the charge for their service was minimal. I will be taking more bikes to them. They also have a wonderful selection of new bikes for purchase.
I have used Trek Highland Park for bike service for many years. I have never had a problem with their work.
Service, very helpful
The personal service from Torsten. He was very friendly and helpful.
The E-bikes are just what we needed at this time in our lives so we can still get outdoors and enjoy the beauty of this world . They are comfortable and have all the features we need.
The young lady who waited on me was very knowledgeable and helpful. She asked the right questions about what I needed and actually guided me to purchasing a less expensive item because it was the one that suited my needs better.
Mechanic was great on my 30 day check up,a little opinionated but very trustworthy in his work
Very knowledgeable and personable!
Great team!
very friendly and knowedgeable.
Great service. I came in with a flat tire twice in the same day and everyone showed empathy for me and I was helped as fast as possible with the highest level of care.
The store has everything I need and the employees are knowledgeable and very helpful