Customer Testimonials
The best products and excellent service
Friendly and competent employees. I bought a bike through the Highland Park, IL store and I'm very happy with the purchase.
Great knowledgeable service
They’ve always been very professional and friendly and actually know what there doing. They normally always provide great service and fix the bikes very well and make them almost feel new again. If they do ever make a mistake they do a fantastic job of making sure they get it right. They are serious and actually care about doing a good job and they’ve always been friendly and just top knotch service. I hope Zion Cyclery doesn’t go away as there the best shop around. It’s so hard to find great bike shops that know what they’re doing and are knowledgeable and actually fix and take care of the bikes and have this good of service. I have nowhere else to go so this shop is amazing and I really hope it stays around for a while yet. 10/10 great place, employees and service.
profesional, efficient, and quite knowledgeable.
great service.
Very friendly and experienced staff. They took their time with me in my purchase to explain the bike and accessories. Recently went back, because of operator error, me. Bike is fine, computer needed to be re programmed and explained to me again 😁.
The service was efficient, thorough and courteous. Thank, you
Always a positive experience at this establishment.
Good selection, friendly & knowledgeable staff
First of all the courteous staff. The knowledge of products and how to order them.
Maintenance guys are very knowledgeable and very friendly.
I had a race coming up and the service department squeezed me in to look at my bike, you guys are the best!
Knowledgeable and enthusiastic people
Always knowledgeable and friendly staff.
Good service. Knowledgeable staff. Good products. Staff remember their customers.
Expertise trust
Your entire staff has always been very professional, helpful and positive. This is not the case at too many bike shops.
It is also great that you have so much product available for viewing and purchase.
Everybody is nice, kind, and helpful
Very engaged; went above and beyond after the sale to make sure I had a good experience
Great service! I had flatted out on a ride and Mike was able to replace my tire while I waited so I could ride the next day. Thank you!
Great quality service
Staff was very helpful and friendly would definitely recommend
They got me in to take a look and work on my bike in no time. It was a relatively quick fix and they got me rolling. I was at the start of a bikepacking trip so it was GREATLY appreciated.
Very knowledgable sales/service team. Worked with Rob to buy a new bike, and he did a great job helping me pick the best fit for me.
Attention to details and the best customer service.
Very knowledgeable and helpful
The service was a 10!
They go above and beyond expectations!!
Very knowledgeable and attentive sales staff...when they are available. I received nearly immediate attention during one visit but had to wait ten minutes during another.
Service and repair department is much improved. The person who used to be "in charge" seems to have left. He was most unpleasant. The new person is great.