Mainstreet REALTORS®
6655 Main St
Downers Grove
IL 60516
United States

Average rating: 8.8 out of 10 based on 21249 ratings.

What our members think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 1, 2024 — Rated 10 out of 10 by Frances Simons Mainstreet Organization of Realtors®
What do you like about our association services?

1. Agent Advocacy
2. Education (career, iindustry, etc.)
3. That the organization runs so incredibly well.
4. That the organization is so highly respected
5. That the organization has top talent on staff

Report a concern   June 30, 2024 — Rated 10 out of 10 by Rebecca Singh Mainstreet Organization of Realtors®
What do you like about our association services?

I received an answer immediately. But when they sent me to Mred they couldn't tell me why I could not upload my pictures.

Thank-yu,
Becky Singh
245044

Report a concern   June 29, 2024 — Rated 10 out of 10 by Kelley Wontorski Mainstreet Organization of Realtors®
What do you like about our association services?

You always answer my questions! Thanks for your support staff.

Report a concern   June 29, 2024 — Rated 10 out of 10 by Karen Kramford Mainstreet Organization of Realtors®
What do you like about our association services?

The variety and quality of events and classes. The topics for signature events are current and forward looking. When you call or use chat, someone is there.

Report a concern   June 28, 2024 — Rated 1 out of 10 by A.U. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

I recently experienced the most rigged ethics hearing in April. There were multiple instances where Mainstreet and the hearing panel were biased with how they handled my hearing after learning the complainant’s broker was the CAR President, affiliated with NAR and the Director of Mainstreet was the complainant’s former employer. As a witness of the complainant, Ms. Drussy was allowed to speak (out of order) and influence the panel’s decision. According to the ethics procedure in no instance does a witness interrogate or cross any participant during the hearing. The chairperson allowed this action 3 times. Andrea Davis encouraged me to file a complaint but then changed her tune when she learned Ms Drussy’s attachment to the case. I am very dissapointed with the unethical handling of my hearing and see firsthand that Mainstreet only cares about dollars. My small brokerage will never be treated fairly in any case. Thankfully Ms Drussy was asked to step down at CAR. I will never recommend Mainstreet to anyone.

Report a concern   June 28, 2024 — Rated 10 out of 10 by Chris Read Mainstreet Organization of Realtors®
What do you like about our association services?

Leadership...Resources....Helpful Staff...FORMS

Report a concern   June 25, 2024 — Rated 10 out of 10 by Mary Nelson Mainstreet Organization of Realtors®
What do you like about our association services?

Professional, knowledgeable, kind, comprehensive, fun. I love Mainstreet!

Report a concern   June 10, 2024 — Rated 10 out of 10 by M.S. Mainstreet Organization of Realtors®
What do you like about our association services?

The events and information to presentations are very informative.

Report a concern   June 7, 2024 — Rated 10 out of 10 by G.F. Mainstreet Organization of Realtors®
What do you like about our association services?

The educational classes and webinars you provide and the helpful individuals on staff who are always so courteous.

Report a concern   June 1, 2024 — Rated 4 out of 10 by A.R.O. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

there are a lot of reasons. I don't think you are ready to hear them.

Report a concern   May 29, 2024 — Rated 0 out of 10 by D.M. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

The ethics committee and their fines are unfair. And the fine does not match the "violation". There were extenuating circumstances in my case and they did not consider that at all. And if I chose to try to appeal it and the excessive fine, I could be fined even more and given more punishment. I have been licensed since 1989 and have NEVER EVER HAD ONE COMPLAINT AGAINST ME except this one! $3000 fine for this is outrageous. The moment I can have MLS access without having to pay the Realtor dues, my company and I am out! It's a complete money grab by Mainstreet and the Realtor Association and they DO NOT CARE anything about us - especially in this market where everyone is struggling. I hope there is an antitrust lawsuit against the Realtor Associations for forcing us to pay their fees in order to belong to the MLS and forcing us to pay excessive fines. That is a clear Anti-trust violation and the attorneys running the class action lawsuits and the DOJ will realize that soon and make some changes. I am extremely disappointed in Mainstreet.

Report a concern   May 23, 2024 — Rated 10 out of 10 by Kelly Quentin Mainstreet Organization of Realtors®
What do you like about our association services?

I appreciate the amount of meetings and trainings that are being offered right now for agents to make sure we are educated and can move forward in our business professionally and ethically. Thank you for all you do.

Report a concern   May 20, 2024 — Rated 9 out of 10 by L.H. Mainstreet Organization of Realtors®
What do you like about our association services?

It’s a big organization with many members

Report a concern   May 17, 2024 — Rated 10 out of 10 by E.B. Mainstreet Organization of Realtors®
What do you like about our association services?

Training is very powerful and help is always there.

Report a concern   May 14, 2024 — Rated 10 out of 10 by Colt Halloran Mainstreet Organization of Realtors®
What do you like about our association services?

It was very simple to use and I was able to get done what I needed fast

Report a concern   May 14, 2024 — Rated 7 out of 10 by P.L. Mainstreet Organization of Realtors®
What could we do to improve?

offer more zoom interactive meetings

Report a concern   May 10, 2024 — Rated 10 out of 10 by J.H. Mainstreet Organization of Realtors®
What do you like about our association services?

They are always timely and relevant.

Report a concern   May 9, 2024 — Rated 10 out of 10 by Benjamin Lamboley Mainstreet Organization of Realtors®
What do you like about our association services?

The easy access and friendliness of everybody I encounter

Report a concern   May 7, 2024 — Rated 10 out of 10 by J.G. Mainstreet Organization of Realtors®
What do you like about our association services?

They are very helpful in all areas of real estate and affiliates!

Report a concern   May 6, 2024 — Rated 10 out of 10 by S.K. Mainstreet Organization of Realtors®
What do you like about our association services?

Excellent training; Friendly and very Helpful Office Staff

Report a concern   April 30, 2024 — Rated 9 out of 10 by S.B. Mainstreet Organization of Realtors®
What do you like about our association services?

I like the quick responsiveness from Mainstreet regarding any issues.

Report a concern   April 27, 2024 — Rated 9 out of 10 by J.M. Mainstreet Organization of Realtors®
What do you like about our association services?

The service is usually terrific

Report a concern   April 23, 2024 — Rated 10 out of 10 by P.S. Mainstreet Organization of Realtors®
What do you like about our association services?

Very responsive

Report a concern   April 20, 2024 — Rated 5 out of 10 by K.K. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

I don't see any advantage to paying the fees

Report a concern   April 20, 2024 — Rated 4 out of 10 by S.M. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

I think the fees are too much and are required too often.

Report a concern   April 19, 2024 — Rated 5 out of 10 by M.A.H. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

Cost of membership and semi annual and annual mandatory “other” fees are too high. Most services and features are above what the avg agent needs or wants to pay for. Mandatory contributions for National and State legal expenses and advertising should be repealed.

Report a concern   April 18, 2024 — Rated 9 out of 10 by S.Z. Mainstreet Organization of Realtors®
What do you like about our association services?

You do provide classes and sessions that are most interesting- I would like more convenience when paying due and that is to be able to pay with various credit card options, just in case the fees are too much to put on 1 credit card or debit card. Thank you

Report a concern   April 18, 2024 — Rated 5 out of 10 by E.M. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

Fees are way too high

Report a concern   April 18, 2024 — Rated 10 out of 10 by De Janette Cummings Mainstreet Organization of Realtors®
What do you like about our association services?

availbility, many locations and responsive to questions very responsive

Report a concern   April 18, 2024 — Rated 10 out of 10 by M.V.D. Mainstreet Organization of Realtors®
What do you like about our association services?

Knowledgeable, responsive, excellent customer service.


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