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based on 21249 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Lynn Madison is amazing!! She’s the best instructor.
I feel like the technology side of things is antiquated.
For instance, the automated template for forms always defaults to the Seller side with all of our info. Why couldn't we have a toggle buttom at the top where we could choose Seller or Buyer and then all of our data would be in the right spot instead of having to clear it out and start over each time.
Also, when searching and sending private listings to a client, we have to add the field.
"Can this listing be shared Yes or No" I almost always have to go back and redo the search to set up an automated prospect to include PLN listings that they want.
Great support and customer service.
I love that Mainstreet is always on top of current and trending events happening in real estate. They offer awesome events and excellent training!
I love the amount of training that is available. I feel I’m not using it to my advantage. I need to take a more active role in my training being I am a new agent.
The training opportunities that are available.
The pricing is too high especially for someone who is doing real estate part time. It is too expensive to keep up the fees.
It's always been so pleasant talking with everyone. Very helpful
A host of resources, forms, experts, and services available for all my real estate and member needs. Excellent service platform and database for Realtors!
Late fees not waived
Thorough...helpful...informative and professional!
Lots of content and services plus helpful and friendly staff.
I've been a fan of Mainstreet since it was RANWC and insisted on RANWC oops MORE when my brokerage changed hands. It's a Board that works together to accomplish MORE.
I would recommend Mainstreet, However, I would not say it is better or not than other Realtor Boards. The cost of doing business as a real estate broker is high, Mainstreet does not make it worse but they don't make it better. They are high.
I don't feel that I am getting any value from my membership. I have been a member since 2005, and every year, I find the value to diminish compared to the previous year. So far, the only consistent thing is the MLS access.
We need an improved method for sharing properties with clients through the MLS. As a realtor, I should be able to click on a property in the MLS email which takes me straight to the MLS listing. Having to login separately every time I want to view property details is tedious, and I prefer to use any app in place of the MLS while viewing properties from my mobile device. Also, why are we only allowed to add one client to Zenlist without paying extra? That seems like a money grab.
Less fees and leads from listings to the listing agent
Lower fees would help, offer more online trainings of value and/or investment/accounting related topics to help agents in their business. Plenty of people would benefit from that help
Amazing people who is always ready to help.
Mls missed critical features
(Though it is definitely secure)
Trainings, communication, forms
When I call in it takes too long to get someone on the phone.
Not disappointed.
Not sure where value is? I only hear from main street when dues are in need of payment. I look at prices for classes they are expensive no discounts I always go with other companies.
I was so impressed with the way the meeting was going, so proud of the way your last speaker was talking about embracing diversity and how we were people needing to work together. Then at the end he said he endorsed Biden because America was already great. Then the president asks one last question about Trump and it immediately turned into politics, everyone was saying the same thing. So it just comes back down to the same thing that we hear all the time. The whole meeting was so great. Why did you have to choose a side assuming everyone was going to go along with you. Not very professional. I will come to next years meeting but not for the speeches.
Membership fees are too high
Beside that I don’t know what you do
Over loaded with staff and what use is the large building
Very prompt service. They are extremely helpful .
Fees and dues
Responds in a timely fashion
Get rid of Private listings. The home is either ready to go on the market, or it's not. This Private listing has become a strategy for brokers to withhold the property for all to see. A total disservice to our clients.