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based on 21249 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very helpful when I called . Walked me through whenever needed help . Great association
When calling with transaction-related questions, there needs to be more assistance to the agents. The few times I called, basically, the person assisting washes their hands and do not provide any REAL answers to the situation. Basically, just refer to the attorney handling the transaction. So, my question is...why do we have "legal assistance" for real estate agents?
I did not receive the automated reminder phone calls regarding the dues and was charged a late fee, after being a member for over 25 years. A good business practice would be to waive a late fee.
I am disillusioned about the latest legal cases against realtors in the US.
I have heard it said that realtors have always had flexibility when establishing commissions and splits for listings.
It is true however that in order to input a listing or sell a listing in the mls cooperative offers needed to be included so there was not that much flexibility after all and if customers are winning lawsuits then who is to blame.?
OUR MLS is no longer ours. You let NON Realtors in and gave it away.
Decrease the fees
Fees are too high for what is provided. No co-operation for new realtors that are struggling . The moment you late, you contact the managing broker and embarrass the heck out of people.
I think the service is good very good but of course it’s the only I know
MLS is out dated. App doesn’t work right. Let’s move forward and be more proactive with our tools so they align with technology.
Quick response and participation in industry issues.
Availability of training.
I don’t really have any comments… Seems main street organization of realtors is the only organization in my market. So it was automatically one that I worked with. I have never had any issues. Good experience all around.
Professional
Like the support you provide and the education offered!
Our staff is committed to excellence. The longevity of our staff says everything about our organization. The culture of Mainstreet is professionalism, but it is a family.
Every tool and resource is available when I need it.
I appreciate that I can always speak with a live representative at the association when I have the need.
Classes and much needed information in regards to our industry
You have done nothing for me. I just pay you to keep my MLS access
Lower cost to belong
Not quite sure what you do for us. Prices continue to skyrocket and I don’t see much value. Not for that price anyway
I think the increase for the March dues was ridiculous. How do you justify such a huge increase?
The MLS needs to work. There were multiple times throughout the year that it wasn’t working, and i was unable to search for listings for my clients.
Events, training
Support and professionalism
services
Fast friendly service
Avaibility of advisors to answer questions. Ease of access to Main Street personel.
So far so good...Been a member since 2007..

On the Main Street website, all the videos, forms, and other data to open need a date of currency. This way with the current changes are known better.