based on 21467 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly and knowledgeable staff
We have the best support and training, always ahead!!
Keep up the Great work!
Mainstreet associates, no matter what position they hold, truly tske their commitment to us Realtors seriously, and with a smile!!!
Great team of professionals at Mainstreet.
They seem to always have a fast response time.
Thank you,
Brenda
The professional standards department is an extremely important benefit for our members.
I appreciate all the courses and zoom opportunities that focus on important issues and additional education. Additionally, the association is always striving to improve and provide additional support and benefits to agents.
Staff works on behalf of realtors, watching over home owner rights
I usually do not have to wait to get an answer to my questions or concerns. The staff is great!
Very disappointing....
Educational classes. Care and concern for your associates. Promptness of returning phone calls to deal with an issue.
They offer so many tools, support and education plus all the staff is amazing!
I have been a member for nine years, and throughout that time I have found tremendous value in the many benefits, resources, educational opportunities, advocacy efforts, and professional support they provide. These services have been beneficial to both me and my company, helping us grow professionally, stay informed about industry changes, and better serve our clients. The association continues to be a valuable partner in my business success.
No call back and no one knowing the answer to questions
always helpful the chat is my fave
Everyone is extremely professional and helpful.
Unbelievable staff and Leadership!
The best - no questions asked.
Marty Norkett
I love forewarn and the forms library.
Mainstreet Organization of REALTORS offers so many educational events to choose from, in person and on Zoom. It's nice to have the choice and to mix it up rather than do all learning virtually with the added benefit of "no to low" cost to attend. The staff is super helpful and all of them seem to genuinely care about our development and longevity in the industry.
Live presentations like the Lawlapaloza. The Coffee and Conversations are always so good too! I love this industry and appreciate all the classes/topics offered with options to attend live or by Zoom. Whenever possible, I will do live sessions. I try to review your website weekly to know about upcoming events/classes. Keep 'em coming and thank you for your good work!
Always great service!
Very prompt service and friendly staff. MORe offers great learning and networking opportunities.
Easy to use and lots of them.
Great member services, professionalism, and kindness. -JT
I like that your customer service really knows the system. I do wish there was customer service at weird times when I’m stuck doing something and I really want to finish and I don’t want to wait.
This is my 36 years in the Real Estate business; my belief is that I don’t want my clients to know something that I am not aware of! Our job is to guide and hope for the best outcome. I always keep learning! Our association has guided me and taught me to be the best that I can be, through constant Education, Designations and Events.
From my experience our Real Estate forms are the best! They are longer and try to provide all the information that is needed to protect our Brokerage, Sales Agents, Buyers and Sellers.
To My Association! I will keep learning! KEEP IT COMMING! THANK YOU!
Still feel MainStreet should have a legal consultant, as you did.
Forms. I like several forms that other boards offer.
The site is not easy to navigate after the last upgrade.
Unfortunately, Mainstreet's coverage area around Chicago is far too large for there to only be one office. A majority of the classes and events are in Downers Grove which is very challenging for agents South/Southwest. Additionally, other than the MLS access, Forwarn and Sentrilock, I do not use other products and find the tie-in agreement/cost to outweigh the benefits of the membership. Overcharge under deliver value. Lastly, i imagine many agents would agree having a huge fee due during the holiday season is outrageously misguided and is challenging for most agents at best. The board is clearly out of touch with the majority of members and totally disconnected with the financial reality of the average agent.
I love how easy it is to stay informed of upcoming classes and events and then register to attend.