based on 21768 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I do not see any evidence for how the organization helps my business grow. All I see are invoices.
All this years friendship
I love that despite the number of members you have, you always answer the phone and everybody is always super friendly! And that’s literally been every time I’ve called. We all have bad days, but I haven’t seen any there yet!
If I’m too busy to call and I shoot an email, you were also sweet and get back to me usually within 30 minutes or less.
I recently changed brokerages and listened to the others in my office complain about the Fox Valley board. When given the recent option to change over to Main Street because of the option to opt out of NAR people started to give opinions of Main Street when they haven’t even been a part of it. I quickly jumped in and highlighted the above because I have had nothing but good luck with you guys.
Thank you ! I truly appreciate you all and I’m excited to be able to let you know😊
They have served me well.
Easy to navigate
The association service is very helpful, good attention and is a great tool for us when we need help or answer our questions.
Very informative and an excellent staff
The position of allowing multi dwellings to be built on single residential lots.
Ease of use
Representatives are quickly available by phone to resolve issues. Typically, help is needed with MLS listing details.
I appreciate all the tools and resources available through Mainstreet along with the many opportunities to learn, grow and network.
You can stop charging a credit card fee for on-line payments. With all the money you receive from the members of the 6th largest Realtor association in the country, you should be able to cover that.
Have better payment options online
I have been a long-time member of the association. The most important quality I am looking for in an organization is the ability to find up to date information and documents as required by license law and the state.
The second quality is the office staff. I have always had a positive experience with the staff. The staff is professional and always willing to help when I call and ask questions.
Appraiser's should not have to pay full price for the info.
Education that is offered, the customer service and accessibility to help desk.
Just a mandatory fee to me
Mainstreet is an excellent organization. When I started with then I couldn't get logged in on my mls properly so I reached out for assistance. The lady on the phone stayed with me long pass closing to make sure I was in. She even called back another day to check on me. They also have wonderful educational materials and plenty of events to attend. Mainstreet is more than just an association, its a community. But not just any community, one that you're proud to be a part of.
Help us better work together by bypassing this crazy coop business and make CE harder on specific SALES etiquette!
Every thing? Thank you
Great Services
great service !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Ease of using.
Make pro-member (member first) decisions in regards to rules and regulations including the association and MLS.
I’d recommend it because I didn’t have any issues to pay my fees, and the platform is easy to follow.
Site is easy to use and everyone is friendly when asking questions
Fees are to high
Mainstreet provides counseling when needed, education with new classes and answering questions, as well as a supportive, informative, and fun environment.
Acknowledge lake county.
You haven’t disappointed, but I feel that what Mainstreet offers is just what I would expect and not much more for the amount of money we spend. Other Boards offer more things for less cost. A score of a 5 meets expectations.